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удалите приложение штатным способом перезагрузите устройство повторно установите приложение

Добрый день! Windows 11 Pro для рабочих станций. 24H2 26100.3915 Kaspersky Plus 21.21.7.384 (пробная) Microsoft Edge Версия 135.0.3179.98 (Официальная сборка) (64-разрядная версия) Не работает (не активен) Kaspersky Protection для Edge. Расширение установлено, но не видит Касперского. Да и сам Касперский не видит это расширение в Edge. Для Firefox и Yandex расширения работают нормально.

@Igor Kurzin .. Thanks for this solution. Finally got my Discord and Kaspersky working again. Much appreciated.

Hello, I apologize for the delay in getting back to you. I tested it and found that if I disable "File Sharing" in the "Cloud Discovery" section, I can access the site normally. However, the category has more than 564 items and it is not feasible to test them one by one. I am opening a support ticket for help.

Hello @FXbr, hello @Berny, unfortunately I have to confirm the connection error. If you select the Spanish server, you are connected to an Italian server (according to the GUI). Only the support can really help here.

Contacted. Hope they fix it soon. Thanks.

@FXbr Please contact Kaspersky Technical Support : → https://support.kaspersky.com/b2c/#contacts

result: Milan, Lombardy, Italy (IT), Europe

@Berny I noticed the reason it kept redirecting me to the same us site and failing to redirect me to the South Africa site was because I use Starlink. I switched my internet connections and managed. I managed to get into contact with an agent who is assisting. I should be good to go. Thanks for the guidance. Much appreciated.

@OlympusAres Please switch to another DNS server ?

@Berny@harlan4096 I tried changing the location and keep getting this error. 😔 I even tried on different browsers.

@FXbr Welcome. Please check IP location on https://www.maxmind.com/en/locate-my-ip-address ?

@OlympusAres Link https://support.kaspersky.com/us/b2c/US#request is pointing to : Support > Support for home products > United Sates of America (USA) Please see → Guide on Kaspersky software availability in the United States " To comply, we must limit the availability and functionality of our products and services for US customers " Please try the Global Technical Support link → https://support.kaspersky.com/b2c/#contacts ?

kaspersky premium üyeliğim var uygulamadan film izleme usd bölgesini seçmeme rağmen netflix hala veriyor bu yüzden satın aldım vpni yardımcı olun lütfen

@Berny@harlan4096

Please submit a case in Kaspersky Company Account https://companyaccount.kaspersky.com/

Eu estou tendo esse erro ao tentar executar uma tarefa a partir de um ou mais dispositivos. Seguem os prints abaixo

The below is the screen I get once logging the query. No reference or INC number. I have checked my email, including my spam and there is also nothing.

I purchased it in Botswana. The shop is headquartered in South Africa. I filled the form twice, still haven't gotten a response. I will try again. I don't remember seeing an incident or reference number.2

Hi, I have replied on Kaspersky VPN to connect to a Spanish IP, and it had been working until recently. Now, even though I select Spain under location, I get connected to an Italian proxy (IP Location). Therefore, I have been unable to connect to necessarily geo-restricted Spanish locations. Please fix ASAP? Is there a workaround? Thank you.

после этого удалите аккаунт на устройстве и вновь его к нему привяжите

пробовал, есть другие варианты?

попробуйте на самом устройстве выполнить обновление баз, как описано в статье https://support.kaspersky.ru/help/Kaspersky/Android_11.121/ru-RU/71806_1.htm

да нет, пишет в самом браузере на пк

а в самом приложении разве это же не пишет?