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Доброе утро. Видимо у вас нету доступа в интернет с KSMG серверов.

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Здравствуйте. Помогите разобраться, базы не обновляются, не могу сообразить в чем проблема? Пробовал с небезапасного соединения, результат тот же. Перезагрузка так же не помогла.

Добрый день. Нужно установить в браузер расширение Kaspersky Protection.

Помогал в некоторых случаях, как его восстановить если можно? Это значок был в поисковом браузере после названия сайта который показывал безопасен ли сайт или нет.

Добрый день. Доступ к заблокированным регуляторами сервисам не предоставляется.

Anyone of Police Security Department Could You Report World Wide for catching the owner of this domain and return asset for the Victims. Thank you for all!!

You can try following the instructions at https://support.kaspersky.com/KESWin/12.11/en-US/50362.htm, but for what it's worth, I couldn't get it to work to actually uninstall the KES 12.11 client from the managed computers (we had an issue accessing specific web sites with 12.11 and I wanted to downgrade back to 12.10 which worked fine).

KES 12.10 works with Win 11 Pro 25H2 without any issues. Actually - 12.10 works "better" than 12.11, or at least without a specific problem that we're having with KES 12.11 (regardless of the Windows version).

Merci de bien vouloir partager dans cette communauté les commentaires de la part du Support Technique.

Je vais voir avec le support pour savoir dès maintenant ce que je peux (dois) faire avec l'ancienne licence toujours active et la nouvelle qui est valable 13 mois. Je vais leur demander si ça va basculer automatiquement ou si je dois le faire manuellement et dans ce cas, à quel moment. Je suis quand même super content du prix que j'ai payé pour 1 an et 10 appareils + Safe Kids. J'ai en prime une carte cadeau Amazon de 20€ dans l'offre que j'ai prise sur le site.

@FREDO78 Merci pour votre retour d’information , en ce qui me concerne ma licence a basculé automatiquement vers la licence (internationale) de réserve. Désolé , je n étais pas au courant de cette nouvelle situation.

Bon, j'ai contacté par le support par mail et ils m'ont dit que l'achat d'une licence sur le site entraînait automatiquement la l'activation immédiate de celle-ci. Je leur ai fait comprendre que ce n'est pas ce que j'avais compris avec la nouvelle fonctionnalité qui avait été mise en avant lors de la dernière mise à jour. Il était bien écrit que maintenant il était possible d'acheter une licence et de l'activer plus tard à la fin d'une autre licence. Je ne comprends d'ailleurs toujours pas comment et où acheter une licence pour avoir la possibilité de la mettre en réserve. Au final, ils m'ont rajouté 30 jours sur la nouvelle licence pour ne pas perdre être pénalisé par cette activation immédiate qui m'avait fait perdre 30 jours car l'ancienne licence n'expire que dans 1 mois. J'ai quand même dû relancer le support car ils n'avaient prolongé que Kaspersky Premium mais pas Safe Kids. Dans leur dernier mail, ils s'excusaient de cette erreur et maintenant Kaspersky Premium et Safekids termineront à la même date dans 1 an et 1 mois. Maintenant, je vois que sur Mykaspersky j'ai l'ancienne licence active encore presqu'un mois et la nouvelle qui se termine dans 1 an et 1 mois. Ma question est de savoir je bascule maintenant sur la nouvelle licence ou je continue sur celle que j'utilise et ça va basculer tout seul ? Merci.

Thx , I marked your post as best reply 👍

This isn't an issue or a bug. Please see the answers of KL employee, links above.

@AlexeyK In this case Tech Support is the best option.

Все это есть в соглашениях, они лежат, к примеру, в папке продукта Doc в Program Files (x86). Уж вроде настолько тема стара, что непонятно, к чему ее опять поднимать.

Yeah Kaspersky VPN update has DNS issues. its definitely how they configured it, i've been having the same problems on mobile as i do for PC.. its been like a month now since I update and still have these problems. I already opened a Kaspersky VPN PC ticket. I hope they do better QA testing in the future for the scenarios like the ones you mentioned and for sites like youtube (actually playing videos for longer then 30 seconds etc...). I hope the devs read the forums 🫠

It's by design. Many locations don't work with secure DNS. For example, Switzerland works, but Australia doesn't work. More details here and here.

Adquiri um Notebook Asus Vivobook16 e não consigo instalar o Kaspersky Premium. A recusa informa : O SISTEMA OPERACIONAL NÃO CUMPRE OS REQUISITOS. A ARQUITETURA ATUAL DO PROCESSADOR NÃO É SUPORTADA.

Please share screenshots of the errors along with explanation

@This field is required. I can't reproduce your issue , can you pease provide more details as well as your real geographical location ?

Почему в США резко отказались от Касперского и заявили о слежке, просмотрев код программы? Понятно, что они там за своими пользователями хотят следить. Но может тогда указывать в Касперском, что и куда программа отправляет, чтобы задуматься, а нужен ли тогда этот Касперский. Сам Евгений Валентинович в КГБ СССР служил и для него ничто не стоит вписать слежку в программе для ФСБ.

После продления подписки и обновления клиента мало того что вместо кучи впн серверов стало только 8, так и самок главное - перестал работать Дискорд (не подключается)

I agree with you. But, it doesn't imply taking decisions out of the user's hands. They should notify you (in clear language for "less experienced users") and let you choose what to do with your money. I still have Windows 7 on one of my machines for some specific tasks. It has also reached its EOL, but MS (bad or good as it may be) didn't install a new version without my permission.