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So, the problem is that Your Chrome can't show any site?

Думаете это индивидуальный случай? Я так не думаю. Написано же было что предыдущий технологический партнер собирает монатки и валит из РФ. Касперский подводит пользователя, что пользователь не может продлить подписку. Но может купить вновь. А когда купил вновь то сравнивать с предыдущим сервисом уже нельзя. И все одномоментно. Совпадение, не думаю. Походу вы там от бабла припухли. Все то же самое произойдет и с остальными пользователями в течение месяца, не дадут им продлить эту подписку.

тогда в техподдержку https://support.kaspersky.com/KPC/1.0/ru-RU/231328.htm https://support.kaspersky.ru/common/buy/15346

Слово Подписка все что там есть. И совсем не ссылка. Все что есть под этим селектором на скрине. Подписку можно только удалить из аккаунта.

Нажмите на селектор "Управлять подпиской" на вашем скриншоте. И там будет "Отменить подписку".

Покажите, пожалуйста французской бабушке где можно отключить автопродление?

Thanks for the info. I tried that but the problem is still there. I removed chrome and reinstalled with the same problem. Also amended the start up but it wont work. Attached screen shot. Further to above i have rescanned and restarted but the problem is still there. did the process again and found that there is 2 items that cannot be deleted. I attach screen shot I have done the scan with all application off. un installed Bing desktop application Those 2 items cannot be deleted. I have tried to quarantine them but...... when i rescan it is still there. Also attach a page for when i click on the chrome tab. Note it says "untitled" in the top LHS of the window. I have disabled microsft Sync and reset Network ... have not solved the problem.

он по кругу гоняет ))) вдруг на измор получится нуда ))) там же и управление подпиской есть

А это я так понимаю меню управления подпиской ))

Ну так у вас же действительно автопродление, если пытались списать деньги за продление. Значит нужно отключить автопродление предварительно. Там же ровно это и написано.

а что говорит? Если отсюда попробовать? - https://www.kaspersky.ru/renewal-center/home

Во-первых, не дает он продлить подписку. Кнопка есть, а продлевать не дает. Во-вторых продукт под тем же именем. Называйте его тогда уж Lite То что сейчас делает Касперский это как в свое время продажа жигулей за те же деньги, но уже без подушек безопасности. Только тоб этом все же предупреждали заранее. Проходили. Аргументация конечно хороша )))

скриншот окна с сообщением об ошибке покажите иначе сейчас начнется перебор всех вариантов по возможным причинам )))

Убедитесь что приложение находится в группе "Доверенные". Настройка - Настройки безопасности - Предотвращение вторжений - Управление приложениями.

Check in Your Windows Control Panel -> Programs and features, if suspicious apps installed. Also, do You have Synchronization enabled in Chrome? If so, disable it. Apply these steps to reset Your Windows Network settings: https://windowsreport.com/reset-network-settings-windows-10/

Thanks for the info. I tried that but the problem is still there. I removed chrome and reinstalled with the same problem. Also amended the start up but it wont work. Attached screen shot. Further to above i have rescanned and restarted but the problem is still there. did the process again and found that there is 2 items that cannot be deleted. I attach screen shot I have done the scan with all application off. un installed Bing desktop application Those 2 items cannot be deleted. I have tried to quarantine them but...... when i rescan it is still there. Also attach a page for when i click on the chrome tab. Note it says "untitled" in the top LHS of the window.

Ну а что, теперь программой стало пользоваться еще проще и комфортнее. Все еще мучаетесь с выбором локаций? Тогда мы идем к вам. Всего одна кнопка вкл/выкл и никаких заморочек.)

Advice and Solutions (Community Knowledgebase) Disclaimer. Read before using materials. In case you want to skip automatic uninstallation of a specific software, but do not want to disable incompatible software check completely, you may edit cleaner.cab. Step-by-step guide Download full KES distributive Start it and make sure all files were unpacked Navigate to the directory you unpacked kes_win.msi to Find cleaner.cab in case of KES11.9 and older versions. Find cleaner_v2.cab in case of KES 11.10 and more recent versions Unpack the contents to the temporary directory c:\temp\cleaner_v2 or c:\temp\cleaner Search for a 3d party product (for example, Bitdefender) to be removed from KES install package by running this command: findstr /C:"Bitdefender Endpoint Security Tools" C:\temp\cleaner_v2\*.ini It will display the exact name of ini file destined to remove Bitdefender Endpoint Security Tools: C:\temp\cleaner_v2\2dd68715-037d-4c3d-bb5e-e07f07bcb357.ini:name=Bitdefender Endpoint Security Tools 6 x64 Open the the contents of 2dd68715-037d-4c3d-bb5e-e07f07bcb357.ini for more details about 3d party product in question. If everything is ok, delete the ini file Find cleanapi.ini Find and remove all lines related to the products you removed on step 8 (several 3d party products can be removed): [bitdefender_endp_sec_tools_6_2_15_x64] file=2dd68715-037d-4c3d-bb5e-e07f07bcb357.ini Antivirus=1 Product=KES 11. Pack all the remaining files to cleaner.cab in case of KES 11.9 and older, cleaner_v2.cab in case of KES 11.10 and more recent version You may now use this custom file instead of the standard one. Place it near setup.exe or *.kud\*.kpd and re-create a new package in KSC console. Packing files back to *.cab file may be difficult if you do not have specific software. Below you can find two scripts: one for command prompt, one for powershell. Command prompt Run command prompt script from the directory with *.ini files. In case of KES11.10 and more recent: @echo off dir /s /b /a-d >files.txt makecab /d "CabinetName1=cleaner_v2.cab" /d "MaxDiskSize=0" /f files.txt del /q /f files.txt, setup.inf, setup.rpt In case of KES 11.9 and older: @echo off dir /s /b /a-d >files.txt makecab /d "CabinetName1=cleaner.cab" /d "MaxDiskSize=0" /f files.txt del /q /f files.txt, setup.inf, setup.rpt Please be advised that cab file will be saved to the disk1 subfolder inside the folder with ini files. Powershell Powershell script syntax is: compress-directory "PATH_TO_INI" function compress-directory([string]$dir) { $ddf = ".OPTION EXPLICIT .Set CabinetNameTemplate=cleaner.cab .Set DiskDirectory1=. .Set CompressionType=MSZIP .Set Cabinet=on .Set Compress=on .Set CabinetFileCountThreshold=0 .Set FolderFileCountThreshold=0 .Set FolderSizeThreshold=0 .Set MaxCabinetSize=0 .Set MaxDiskFileCount=0 .Set MaxDiskSize=0 " $dirfullname = (get-item $dir).fullname $ddfpath = ($env:TEMP+"\temp.ddf") $ddf += (ls -recurse $dir | ? {!$_.psiscontainer}|select -expand fullname|%{'"'+$_+'" "'+$_.SubString($dirfullname.length+1)+'"'}) -join "`r`n" $ddf $ddf | Out-File -encoding UTF8 $ddfpath makecab /F $ddfpath rm $ddfpath rm setup.inf rm setup.rpt }

Выше писал, что по моей рекомендации и эти люди видели, как программа работала на моем устройстве, а не просто так решили купить.

мой антивирус касперского блокирует вход на платформу игры в battle.net, как мне добавить его в исключения чтобы он работал? соединение не проходит выдает ошибку через интернет

Ну правильно: "...необходимую и достоверную информацию о товарах (работах, услугах), обеспечивающую возможность их правильного выбора". Представленная информация никак не обеспечит возможность правильного выбора. Я почти уверен: получив всю информацию о текущем состоянии сервиса покупатель не сделает выбор в его пользу. Потому этой информации и нет.

Advice and Solutions (Community Knowledgebase) Disclaimer. Read before using materials. This article is about Kaspersky Endpoint Security for Windows (KES for Windows) Description FDE precheck is a utility used for advanced Full Disk Encryption compatibility testing. It contains latest drivers which will be implemented in future KES releases. FDE precheck also collects diagnostic data used to fix compatibility issues. Inability to use laptop keyboard and\or touch-pad is one of the most frequently met issues. Using FDE precheck you can understand if compatibility issue was already fixed and will be included in next release or it should be addressed. You can download latest FDE precheck utility using following links: For KES 12+ - https://support.kaspersky.com/14328 System requirements Single operating system should be installed on the test machine, FDE Precheck can't properly function on a host with multiple operating systems. Use administrative account to run the utility. Read before proceeding Decrypt the test host and remove Kaspersky Endpoint Security and AES module. Do a backup of the critical data on the test machine. Follow the test sequence exactly as stated below. Do not manually stop the execution of the utility. The system will automatically restart several times, it is an expected behavior. Plug in laptop. Do not run test on battery. Failure to comply with steps above may lead to unpredictable consequences. Test sequence Make sure machine decrypted does not have KES or AES module installed not running any KL drivers has no critical data plugged in Reboot. Copy and unpack fde_precheck.zip archive. Run elevated fde_precheck.exe (either by right-clicking and choosing Run as administrator or by starting it from an elevated command prompt). If the program will not find any incompatibilities the following message box will appear: Press Yes, to initiate installation of the encryption drivers and initiation of the test. Wait for the automatic reboot, then login using the administrative user as was done earlier. Press OK on the pop-up that will appear shortly after the reboot: Press Yes in the UAC window if it will appear shortly after. Wait for several minutes (up to 10-15 minutes) until next automatic reboot will occur. Do not initiate reboot manually! It will be done automatically. Manual reboot at this stage may result in corruption of the OS. All preparations are run in background, it is normal that there will be no indication of activity on the desktop. After automatic reboot you will see the preboot agent, and it will require human presence to complete those tests. If possible, record the whole process on a camera of smartphone. You will be asked to enter random keystrokes using the keyboard and mouse. In case of successful keystroke registration you will see something like that: Just follow the instructions that will appear on the screen and press "NEXT >" when done with each test. In case FDE Precheck Preboot agent will fail booting or will freeze at some point, please take photo of the error message, or record the whole process on a camera and reboot the machine if necessary. OS will boot either way. Login using the administrative account that was used earlier. At this point drivers will be removed in the background and host will be rebooted one last time automatically. Wait for several minutes (up to 10-15 minutes) until next automatic reboot will occur. Do not initiate reboot manually! It will be done automatically. Manual reboot at this stage may result in corruption of the OS. All preparations are run in background, it is normal that there will be no indication of activity on desktop. The following three files are always created. All three files are mandatory to provide for analysis. fde_precheck_report.txt fde_precheck.log (will be located in the folder with fde_precheck.exe) Description of what have happened during tests (with screenshots and video if possible).

The materials provided on the Advice and Solutions (Community Knowledgebase) part of the Forum result from the work of the Kaspersky Customer Support team and Forum community members. They are shared here for ease of use of Kaspersky products, deploying and configuring them. Please remember that using commands or recommendations from the articles without a clear understanding of their purpose may result in errors or system inoperability. Please note that some materials presented are not official, so technical support may decline to support a specific unsupported configuration in some instances. Please also ensure to use the official documentation, found in this link.

Всегда такие платные программы предлагают выбор. Ограничение в 1 локацию - удел бесплатных версий, да и то там обычно их несколько. Это всеобщее представление, об этом я уже выше говорил. Если было так, а теперь эдак - почему об этом прямо и большими буквами не указать на странице продажи? И вопросов ни у кого не возникнет, если это будет перечислено как одно из несомненных преимуществ продукта. Вот он такой особенный - не как все.