VPN F5 can't establish connection when KES11 is enabled

[Antarion]

Hi,

 

We are running Windows 10 21h1 and Kaspersky Endpoint Security 11.9

since we updated from 11.8 to 11.9 our F5 VPN client doesn't work anymore.

I've added *.domain.com/* to the "Trusted Web Addresses" of the "Web Threath Protection component" and added the folling files to the "Scan Exclusion and Trusted Applications"

But still it doesn't work. Only when i pause the protection the connection can be established.

C:\Windows\Downloaded Program Files\F5ElHelper.dll
C:\Windows\Downloaded Program Files\F5ElHelper.exe
C:\Windows\Downloaded Program Files\F5ElHelper64.dll
C:\Windows\Downloaded Program Files\f5instd.exe
C:\Windows\Downloaded Program Files\F5InstH.exe
C:\Windows\Downloaded Program Files\F5InstP.dll
C:\Windows\Downloaded Program Files\F5InstP64.dll
C:\Windows\Downloaded Program Files\f5LogViewer.exe
C:\Windows\Downloaded Program Files\f5tunsrv.inf
C:\Windows\Downloaded Program Files\f5unistall.exe
C:\Windows\Downloaded Program Files\f5vpn.exe
C:\Windows\Downloaded Program Files\F5Win32CheckHelper.dll
C:\Windows\Downloaded Program Files\F5Win32CheckHelper.exe
C:\Windows\Downloaded Program Files\InstallerControl.dll
C:\Windows\Downloaded Program Files\InstallerControl.inf
C:\Windows\Downloaded Program Files\scew_uls.dll
C:\Windows\Downloaded Program Files\setup2000.dll
C:\Windows\Downloaded Program Files\setupdrvdll.dll
C:\Windows\Downloaded Program Files\TunnelServer.exe
C:\Windows\Downloaded Program Files\TunnelServerX.dll
C:\Windows\Downloaded Program Files\uregsvr.exe
C:\Windows\Downloaded Program Files\urset64.exe
C:\Windows\Downloaded Program Files\ursetarm64.exe
C:\Windows\Downloaded Program Files\ursetvpn.exe
C:\Windows\Downloaded Program Files\urSuperHost.dll
C:\Windows\Downloaded Program Files\urxdialer.dll
C:\Windows\Downloaded Program Files\urxdialerres.dll
C:\Windows\Downloaded Program Files\urxhost.dll
C:\Windows\Downloaded Program Files\urxhost.inf
C:\Windows\Downloaded Program Files\urxhostres.dll
C:\Windows\Downloaded Program Files\urxshost.inf
C:\Windows\Downloaded Program Files\urxvpn.inf
C:\Windows\Downloaded Program Files\urxvpnad.tag

 

Thank you for your help

[DonKid]

Please, open a ticket here.