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Several Error and Failed when install KES 12.2.0


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Posted (edited)

Hi there, kindly help with this several error when installing Kaspersky Endpoint Security for Windows 12.2.0

1. KES won't install because 360 Antivirus Software

- already searched even in registry, program and features, program files path, temp path etc not found any, already using ccleaner revo uninstall still the same, failed to install  

2. KES won't install because Parameter with name "86" not exist

- find 1 topics in the forum, not solved at all

3. KES won't install because error 27450 cab file

- don't know why? search here not helping at all https://support.kaspersky.com/kes11/troubleshooting/install, there no error 27450 here

Please, if anyone ever had same problems with me, maybe you can share the solution, other than always providing GSI.zip over and over again to support.

Thanks

 

 

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Edited by dmswnrto
  • The title was changed to Several Error and Failed when install KES 12.2.0
Posted

1. Donwload the full installation package from kaspersky offical website.

2. Uncompress the file to folder

3. Reinstall endpoint security application and use the commnad line (bypassing the incompatible software detection) 

setup_kes.exe /pAKINSTALL=1 /pEULA=1 /pSKIPPRODUCTCHECK=1 /pSKIPPRODUCTUNINSTALL=1 /pPRIVACYPOLICY=1

4. check results

  • Solution
Posted

Issue number 1, solved with help from KASPERSKY Technical Support

 

  • 1)Please double check if there still any entry on the below registry keys. If there still there, please remove them. 
  • (please perform a backup if you remove any register)
  • HKEY_LOCAL_MACHINE\SOFTWARE\360
  • HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\360
  •  
  • 2)If the entry has been removed from the registry, please try to install KES installer with incompatible software detection disabled.

Issue number 2 and 3solved with separate installation, create separate installation package for KES (without network agent) and separate package for KNA. Then install the .exe KES first, then KNA

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