Laptop getting hanged

Apal · February 1, 2022

As soon as I uninstall kaspersky, laptop get’s much faster. But, why ?

When, I install kaspersky, laptop starts getting hanged, mouse starts jumping, browser also gets very slow. WHy ??

Please help me.

Laptop specs :-

i3 7020u

ram 4gb ddr4 2133 mhz

wd blue 5400 rpm hdd

windows 10 home single language (21h2)

kts latest patch (g)

Berny · February 1, 2022

Apal · February 2, 2022

@Apal

Please see How to speed up your laptop or PC

I already saw this. But, not working.

Currently, kaspersky is uninstalled since yesterday, and now the laptop is very much smooth especially the browser. It’s not getting hanged.

Berny · February 2, 2022

@Apal Please contact Kaspersky Technical Support

→ Contact us → Product help → E-mail → Contact Support

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