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KIS temporarly hangs the entire OS for 10~15 minutes when using Intellij with wsl2


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This is something that has been happening for a few days already,

When I'm developing on PHPStorm/Goland on WSL2, Windows cannot start new threads in a timely manner.
The processor and memory look normal, and existing threads work well, but it hangs if you try to start a new application or thread, e.g., open a new Chrome browser.

It usually takes 10~15 minutes for the system to recover, and the recovery is slow. 
During the issue, each thread takes ~45 seconds to start.
If I pause the KIS protection, the system fully recovers in ~30 seconds.
Without pausing the KIS protection, the system recovers by itself, but it takes longer, and the thread start time goes down slowly.

WSL2 can run new threads well if I have an already open terminal.

Using Windows 11 22H2
PHPStorm 2023.3.2
GoLand 2023.3.2
KIS 21.3.10.391

Exclusions configured on KIS:
\\wsl.localhost\
%APPDATA%\JetBrains
%LOCALAPPDATA%\JetBrains

Specs:

i7-12700K
ram 96GB
main storage 1tb SSD

I don't know how to debug it further, any tips?

Thanks

Edited by zyhazz
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3 minutes ago, zyhazz said:

Windows 11 22H2, PHPStorm 2023.3.2, GoLand 2023.3.2, KIS 21.3.10.391
When I'm developing on PHPStorm/Goland on WSL2, Windows cannot start new threads in a timely manner.
The processor and memory look normal, and existing threads work well, but it hangs if you try to start a new application or thread, e.g., open a new Chrome browser.

It usually takes 10~15 minutes for the system to recover, and the recovery is slow. 
During the issue, each thread takes ~45 seconds to start.
If I pause the KIS protection, the system fully recovers in ~30 seconds.
Without pausing the KIS protection, the system recovers by itself, but it takes longer, and the thread start time goes down slowly.
WSL2 can run new threads well if I have an already open terminal.

Hello @zyhazz

Welcome!

Does the same issue(s) repeat with Kaspersky's *new* software: Kaspersky: Basic, Standard, Plus, Premium - info & FAQ? Noting: Kaspersky Plus *replaces* KIS. 

kplus.thumb.png.713a7bec89177c60994a25bb9c38e43c.png

Please share the outcome with the Community, when it's available? 
Thank you🙏
Flood🐳+🐋

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Hi @Flood and Flood's wife

Thanks for the response!

I was unaware of these new versions; I am downloading and updating it now.

Just one extra thing: According to the FAQ that you linked, should I download the Standard one, or does the FAQ need to be updated?

image.png.8fcbc00a718542de4510445388b3ccc3.png
Right now I'm installing the standard version.

Thanks

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5 hours ago, zyhazz said:
  1. I was unaware of these new versions; I am downloading and updating it now.
  2. Just one extra thing: According to the FAQ that you linked, should I download the Standard one, or does the FAQ need to be updated?
  3. Right now I'm installing the standard version.

Hello @zyhazz 

You are most welcome!

  1. Excellent.
  2. Re your observation, the *reason* we put:  "Noting: Kaspersky Plus *replaces* KIS" & added the pretty picture was so *you* would not be *mislead* by an outdated document. 
  3. Why? 

Please share the outcome with the Community, when it's available? 
Thank you🙏
Flood🐳+🐋

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  • 3 weeks later...
On 1/8/2024 at 2:50 AM, zyhazz said:

Just one extra thing: According to the FAQ that you linked, should I download the Standard one, or

  1. does the FAQ need to be updated?

image.png.8fcbc00a718542de4510445388b3ccc3.png
2. Right now I'm installing the standard version.

Hello @zyhazz

1. *current advice* from Kaspersky HO experts, dated 25th Jan, 2024:

Kaspersky Standard Antivirus, Kaspersky Plus Internet Security, and Kaspersky Premium Total Security are not a mistake, it was done on purpose:

INC000016-2.thumb.png.f978efa747e8aed3720a40f0c5462a57.png

k-old-k-new.thumb.png.f3e185456d1d2847507894d2a0a9873c.png

2. Hopefully, by now, you've installed Kaspersky Plus?

Thank you🙏
Flood🐳+🐋

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  • 2 months later...

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