Kaspersky Premium incl. VPN illimited, but today I am informed, that VPN has expired.

[graefinpelagia]

I bought via Amazon

 

https://www.amazon.es/-/pt/dp/B07VQJ256V/ref=docs-os-doi_0?th=1

 

[Transferência de software]
Vendido por: Amazon Media EU S.à r.l. .

 

But today I got the message, that VPN has expired! How can I reactivate VPN? The license key from Kaspersky Premium is not accepted by VPN. But I did not installed it separately.

[Flood and Flood's wife]

4 hours ago, graefinpelagia said:

But today I got the message, that VPN has expired! How can I reactivate VPN?

• The license key from Kaspersky Premium is not accepted by VPN.
• But I did not installed it separately.

Hello @graefinpelagia, 

Welcome back!

1. Have you contacted Amazon? 
2. Which *actual* error message shows when -> "The license key from Kaspersky Premium is not accepted by VPN"?
3. Have (you) signed into the VPN application with the same email address that (you) use to sign into (your) MyKaspersky account? IF NO -> do that -> what happens?  

Thank you🙏
Flood🐳+🐋

Edited June 7 by Flood and Flood's wife
pn

[graefinpelagia]

Thank you, Flood and Flood's wife. I fought the mistake I made and solved the problem.

[Flood and Flood's wife]

7 minutes ago, graefinpelagia said:

Thank you, Flood and Flood's wife. I fought the mistake I made and solved the problem.

Excellent @graefinpelagia, we're delighted to read the issue is resolved, good work!

Thank you for taking the time to update the Community!

Flood🐳+🐋