hi all,

Anyone can help me please, looks like  Kasp Firewall keeps blocking my spotify app in Windows 10.

I can get around it by pause Kasp protection, however every time protection resume, spotify stop working, it is so annoying.

I tried to adjust setting in Kasp.  but I am stuck.

Thanks in advance.  

i am using spotify modfyp and Kaspersky version 21.14

@Davemontgomery

Please open Spotify and click on the 3 dots upper left → Help → About → ? Version number ?
The latest official version is available in the MS Store App : https://apps.microsoft.com/store/apps
Also, please check suggestions above.

I will try

Edited February 28, 20242 yr by Berny

"Kaspersky is blocking the Spotify app on Windows 10 because it may misidentify Spotify as a threat or have a security conflict. To fix this, you can add Spotify to the exclusions list in Kaspersky or temporarily disable protection when using Spotify. Also, make sure both Kaspersky and Spotify are updated to the latest versions to avoid false positives."

@BerryDream 

1 hour ago, BerryDream said:

Kaspersky is blocking the Spotify app on Windows 10 because it may misidentify Spotify as a threat

Kaspersky scan result on Spotify.exe (Download source : 'Microsoft Store')' → " No threats detected "
Please don't add a threat to the exclusions 🤔 

@BerryDream

1 hour ago, BerryDream said:

Spotify Premium Seruapk  'https : //seruapk.com/spotify/' может быть заблокирован Kaspersky в Windows 10 из-за того, что он ошибочно принимает его за угрозу безопасности или конфликт. Чтобы исправить это, вам следует добавить Spotify в список исключений Kaspersky или временно отключить защиту на время его использования, 

RU → EN : 

" Spotify Premium Seruapk   'https : //seruapk.com/spotify/'  may be blocked by Kaspersky in Windows 10 because it mistakenly identifies it as a security threat or conflict. To fix this, you should add Spotify to the Kaspersky exceptions list  (*) or temporarily disable protection while using it. "

 

The official clean Spotify App is available on the Microsoft Store : 
→ https://apps.microsoft.com/detail/9ncbcszsjrsb?hl=en-US&gl=US

(*) ⚠️ Please do not recommend on this Forum to exclude potential security threats !

 

"Kaspersky đôi khi có thể phát hiện nhầm Spotify là mối đe dọa trên Windows 10, dẫn đến chặn ứng dụng. Để khắc phục điều này, bạn có thể thêm Spotify vào danh sách ngoại lệ trong Kaspersky hoặc tạm thời tắt tính năng bảo vệ khi bạn cần sử dụng. Ngoài ra, hãy cập nhật cả Kaspersky và Spotify lên phiên bản mới nhất để giảm dương tính giả.

31 minutes ago, BerryDream said:

" Kaspersky may occasionally misidentify Spotify as a threat on Windows .... you can add Spotify to the exception list in Kaspersky or temporarily disable the protection "

If Kaspersky is detecting Spotify as a threat please open a Topic in Virus and Ransomware related questions

Guys, I have the same problem with Spotify and KAV 2021.
When I tried to add Spotify as trusted KAV crashed.

@Gewhwhwe Welcome.

36 minutes ago, Gewhwhwe said:

KAV  2021

Please upgrade for free to Kaspersky Standard ?