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Kaspersky keeps blocking Spotify App in Windows 10


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hi all,

Anyone can help me please, looks like  Kasp Firewall keeps blocking my spotify app in Windows 10.

I can get around it by pause Kasp protection, however every time protection resume, spotify stop working, it is so annoying.

I tried to adjust setting in Kasp.  but I am stuck.

Thanks in advance.  

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hello all, just to update you.

Finally I got it works, yes!👍
What I gone thru were:
Uninstalled and reinstall Spotify, it did not work
Then I uninstalled and download latest? KASP internet security and re installed. it works straight away without any tweaking on KASP setting.

Thanks all for your effort to help.

🙂

 

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  • 5 months later...

I've also tried re-installing Spotify to no avail. Kept getting the error code: auth:16 which prevented me from logging in, along with the usual "blocked by firewall" message.

Re-installing Kaspersky Internet Security though is proving to be an even bigger nuisance since the website won't even let me download the installer without buying another license.

I'm gonna attempt a way-around by downloading a trial version and logging into my (subscriber) account from there--

Edited by Branislav
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@Branislav Welcome.

Above  message [ error code: auth:16 ] is a Spotify Error Code.
Please try Kaspersky → Settings → Additional → Network → ? Do not use proxy server ?

Please download Kaspersky Internet Security from the Global Website :
https://www.kaspersky.com/downloads/internet-security

Also, did you visit the Spotify Community.

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5 hours ago, Berny said:

@Branislav Welcome.

Above  message [ error code: auth:16 ] is a Spotify Error Code.
Please try Kaspersky → Settings → Additional → Network → ? Do not use proxy server ?

Please download Kaspersky Internet Security from the Global Website :
https://www.kaspersky.com/downloads/internet-security

Also, did you visit the Spotify Community.

I've just reinstalled Kaspersky after downloading the one from the link you've provided, and it fixed my issue, I can use Spotify again!

Thanks a lot.

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