Error changing license from free to Plus

[Blaxx989]

I have Kaspersky VPN installed on a device, which is associated with a previously purchased Premium license. I have bought a Plus license for this device, but when I try to connect the VPN to the Plus license, it automatically links to the Premium license. Since the Premium license already has an active Kaspersky VPN device, it remains in its free version. How can I change the license associated with Kaspersky VPN?

 

 

Edited March 22 by Berny
Private information removed

[SystemInfo]

1 hour ago, Blaxx989 said:

I have Kaspersky VPN installed on a device, which is associated with a previously purchased Premium license. I have bought a Plus license for this device, but when I try to connect the VPN to the Plus license, it automatically links to the Premium license. Since the Premium license already has an active Kaspersky VPN device, it remains in its free version. How can I change the license associated with Kaspersky VPN?

@Blaxx989 Welcome
 
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