Skip to content
View in the app

A better way to browse. Learn more.
Kaspersky Support Forum

A full-screen app on your home screen with push notifications, badges and more.

To install this app on iOS and iPadOS
  1. Tap the Share icon in Safari
  2. Scroll the menu and tap Add to Home Screen.
  3. Tap Add in the top-right corner.
To install this app on Android
  1. Tap the 3-dot menu (⋮) in the top-right corner of the browser.
  2. Tap Add to Home screen or Install app.
  3. Confirm by tapping Install.

Error changing license from free to Plus

I have Kaspersky VPN installed on a device, which is associated with a previously purchased Premium license. I have bought a Plus license for this device, but when I try to connect the VPN to the Plus license, it automatically links to the Premium license. Since the Premium license already has an active Kaspersky VPN device, it remains in its free version. How can I change the license associated with Kaspersky VPN?

email_01.png.d20e92ad8b1e18195431061fe41e3884.png

email_02.png.3f14666a48a64bd594ac9dad6a60a36a.png

 

 

Edited by Berny
Private information removed

Featured Replies

1 hour ago, Blaxx989 said:

I have Kaspersky VPN installed on a device, which is associated with a previously purchased Premium license. I have bought a Plus license for this device, but when I try to connect the VPN to the Plus license, it automatically links to the Premium license. Since the Premium license already has an active Kaspersky VPN device, it remains in its free version. How can I change the license associated with Kaspersky VPN?

Screenshot_4admin.png

apps.png

@Blaxx989 Welcome
 
Please contact technical support → K. Support

Please sign in to comment

You will be able to leave a comment after signing in

Sign In Now
Go to topic listing

Account

Navigation

Search

Search

Configure browser push notifications
Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.