Can I get the installer.exe to a userless Kaspersky Premium?

[Studynx]

I want to get the installer.exe to Kaspersky Premium without having to configure a user account in order to downlaod the installer and subscribe. I just want the 30 day official trial without having to sign up.

 

 

[Flood and Flood's wife]

5 hours ago, Studynx said:

I want to get the installer.exe to Kaspersky Premium without having to configure a user account in order to download the installer and subscribe. I just want the 30 day official trial without having to sign up.

Hello @Studynx, 

Welcome back!

*By design* all of Kaspersky's new software range require a MyKaspersky account - the software does not work in the same manner you're familiar with in v21.3. 

READ: You need a My Kaspersky account to use the application.

Thank you🙏
Flood🐳+🐋

Edited May 9 by Flood and Flood's wife
added resource

[Studynx]

2 hours ago, Flood and Flood's wife said:

Hello @Studynx, 

Welcome back!

*By design* all of Kaspersky's new software range require a MyKaspersky account - the software does not work in the same manner you're familiar with in v21.3. 

READ: You need a My Kaspersky account to use the application.

Thank you🙏
Flood🐳+🐋

When you say v21.3, you mean Kaspersky Total Security? Because that's what I have

 

Also, on the official products page, it says Kaspersky Premium has 2 extra features compared to KTS. What is this "Advanced Virus Removal" feature? It's the last one in the list in case my translation has gone haywire

[Flood and Flood's wife]

35 minutes ago, Studynx said:

1. When you say v21.3, you mean Kaspersky Total Security? Because that's what I have
2. Also, on the official products page, it says Kaspersky Premium has 2 extra features compared to KTS.
3. What is this "Advanced Virus Removal" feature? 

Hello @Studynx, 

Thank you for posting back!

1. Yes, we know. KTS v21.3 is OLD, this information has been shared with (you) in your previous topic(s). 
2. Kaspersky Premium is *not* the KTS equivalent, Kaspersky PLUS is: read the table on: Comparison of subscription plans

3. Expert Virus Check & Removal is Premium Support Services. This *SERVICE* is only available in Kaspersky Premium. 

Thank you🙏
Flood🐳+🐋

Edited May 9 by Flood and Flood's wife
added 3

[Studynx]

17 minutes ago, Flood and Flood's wife said:

Hello @Studynx, 

Thank you for posting back!

1. Yes, we know. KTS v21.3 is OLD, this information has been shared with (you) in your previous topic(s). 
2. Kaspersky Premium is *not* the KTS equivalent, Kaspersky PLUS is: read the table on: Comparison of subscription plans

3. Expert Virus Check & Removal is Premium Support Services. This *SERVICE* is only available in Kaspersky Premium. 

Thank you🙏
Flood🐳+🐋

Alright. If KTS is Kaspersky Plus now, then what's the old equivalent of the now active Kaspersky Premium?

[Flood and Flood's wife]

18 minutes ago, Studynx said:

Alright. If KTS is Kaspersky Plus now, then what's the old equivalent of the now active Kaspersky Premium?

Hello @Studynx, 

Thank you for posting back & the *extra* question, we've provided the source information previously: READ: Kaspersky: Basic, Standard, Plus, Premium - info & FAQ

There is no *equivalent* -> Kaspersky PREMIUM is a brand new product, the software *engine* is the same as PLUS & STANDARD, etc., *but* it includes *new* features, such as the Premium Support Services. 

Thank you🙏
Flood🐳+🐋

Edited May 9 by Flood and Flood's wife
added information

[Studynx]

18 minutes ago, Flood and Flood's wife said:

Hello @Studynx, 

Thank you for posting back & the *extra* question, we've provided the source information previously: READ: Kaspersky: Basic, Standard, Plus, Premium - info & FAQ

There is no *equivalent* -> Kaspersky PREMIUM is a brand new product, the software *engine* is the same as PLUS & STANDARD, etc., *but* it includes *new* features, such as the Premium Support Services. 

Thank you🙏
Flood🐳+🐋

Will command line arguements (such as silent installation, skipping EULA, etc) NOT work for the old KTS then? That's the one I currently have

[Flood and Flood's wife]

31 minutes ago, Studynx said:

1. Will command line arguments (such as silent installation, skipping EULA, etc) NOT work for the old KTS then? That's the one I currently have

Hello @Studynx, 

Thank you for posting back & the *extra* question.

Why are you asking in this topic, the answer has already been shared with (you) in (your) already existing topic: How can I customize the installation of Kaspersky Total Security via the command line / code?

IF (you're) having so much trouble with the silent install & clearly you are - and you've not shared *any* detailed information that allows anyone in the Community to assist -> IF KTS still has an *active* license -> log a request with Kaspersky Customer Service, https://support.kaspersky.com/b2c#contacts  - select either Chat or Email, then fill in the template as shown in the image; please include any screen images of the error & a detailed history. Support may request logs, traces & other data; they will guide you:  

Please share the outcome with the Community, when it's available? 

Thank you🙏
Flood🐳+🐋

Edited May 9 by Flood and Flood's wife
grammar

[Studynx]

6 часов назад, Flood and Flood's wife сказал:

Hello @Studynx, 

Thank you for posting back & the *extra* question.

Why are you asking in this topic, the answer has already been shared with (you) in (your) already existing topic: How can I customize the installation of Kaspersky Total Security via the command line / code?

IF (you're) having so much trouble with the silent install & clearly you are - and you've not shared *any* detailed information that allows anyone in the Community to assist -> IF KTS still has an *active* license -> log a request with Kaspersky Customer Service, https://support.kaspersky.com/b2c#contacts  - select either Chat or Email, then fill in the template as shown in the image; please include any screen images of the error & a detailed history. Support may request logs, traces & other data; they will guide you:  

Please share the outcome with the Community, when it's available? 

Thank you🙏
Flood🐳+🐋

Oh I've already done that. Can I get help thru here or must I absolutely wait for their response back?

Take a look at this for example.

They told me to create a master config file and download the KTS installer, put them in the same folder and run the above commands in the CLI, and that did nothing. Nothing happened. 

[Flood and Flood's wife]

10 minutes ago, Studynx said:

They told me to create a master config file and download the KTS installer, put them in the same folder and run the above commands in the CLI, and that did nothing. Nothing happened. 

Hello @Studynx, 

Thank you for posting back & the *extra* question.

Read Install the application from the command prompt again, pay attention to: INSTALLDIR. 

Thank you🙏
Flood🐳+🐋

[Studynx]

2 hours ago, Flood and Flood's wife said:

Hello @Studynx, 

Thank you for posting back & the *extra* question.

Read Install the application from the command prompt again, pay attention to: INSTALLDIR. 

Thank you🙏
Flood🐳+🐋

 

Not sure what I'm doing wrong

[Flood and Flood's wife]

30 minutes ago, Studynx said:

Not sure what I'm doing wrong

Where is it being installed to? 

Edited May 9 by Flood and Flood's wife
can't spell😫

[Studynx]

1 minute ago, Flood and Flood's wife said:

Where is it being installed to? 

/p"INSTALLDIR=C:\KTS" means in C:\KTS (existant folder) I think so it should work but it's not, unless I'm overlooking something again

[Flood and Flood's wife]

1 hour ago, Studynx said:

/p"INSTALLDIR=C:\KTS" means in C:\KTS (existant folder) I think so it should work but it's not, unless I'm overlooking something again

We know what it means @Studynx

• For KTS v21.3 (you) need a full KTS installation package - that can only be provided by Kaspersky Customer Service - do you have that? 

Upon checking we can see you've been messing with this & had help from a very experienced Community Mod & members as far back as September 2023. 

• Question - in the last 243 days / 8 months - has the KTS silent install issue been logged with Kaspersky Customer Service at all - *before* we requested you do so, earlier today - 9th May, 2025 at 16:59? 

14days ago we asked for details about the problem - you ignored our request. 

Now, finally - you logged a support request & (it appears) you're in too much of a hurry to wait for their support. 

*Also, your reference document for KTS silent is: How to install Kaspersky Total Security through the command line - which you already had in (your) topic:  How can I customize the installation of Kaspersky Total Security via the command line / code?

& yeah, we know above we gave you  Install the application from the command prompt - above - we got confused, this KTS conversation is in (your) Premium topic - changing from  Premium to Premium Trial to KTS🤯

Follow the INSTALLDIR command *exactly* as it is written in the KTS doco. You will not be landing in C:\KTS. 

Edited May 9 by Flood and Flood's wife
full KTS installation package required

[Studynx]

26 minutes ago, Flood and Flood's wife said:

We know what it means @Studynx

Upon checking we can see you've been messing with this & had help from a very experienced Community Mod & members as far back as September 2023. 

• Question - in the last 243 days / 8 months - has the KTS silent install issue been logged with Kaspersky Customer Service at all - *before* we requested you do so, earlier 9th May, 2025, 16:59? 

14days ago we asked for details about the problem - you ignored our request. 

Now, finally - you logged a support request & (it appears) you're in too much of a hurry to wait for their support. 

*Also, your reference document for KTS silent is: How to install Kaspersky Total Security through the command line - which you already had in (your) topic:  How can I customize the installation of Kaspersky Total Security via the command line / code?

& yeah, we know above we gave you  Install the application from the command prompt - above - we got confused, once again, this in (your) Premium topic and (you've) raised KTS again; changing from KTS, to Premium to Premium Trial🤯

Follow the INSTALLDIR command *exactly* as it is written in the KTS doco. You will not be landing in C:\KTS. 

Are you saying I can't choose a custom location for the KTS installation? If I want it to be in C, shouldn't it be "C:\"? Or must it be a custom directory I make prior, eg. C:\KTS?

[Studynx]

32 minutes ago, Flood and Flood's wife said:

We know what it means @Studynx

• For KTS v21.3 (you) need a full KTS installation package - that can only be provided by Kaspersky Customer Service - do you have that? 

Upon checking we can see you've been messing with this & had help from a very experienced Community Mod & members as far back as September 2023. 

• Question - in the last 243 days / 8 months - has the KTS silent install issue been logged with Kaspersky Customer Service at all - *before* we requested you do so, earlier 9th May, 2025, 16:59? 

14days ago we asked for details about the problem - you ignored our request. 

Now, finally - you logged a support request & (it appears) you're in too much of a hurry to wait for their support. 

*Also, your reference document for KTS silent is: How to install Kaspersky Total Security through the command line - which you already had in (your) topic:  How can I customize the installation of Kaspersky Total Security via the command line / code?

& yeah, we know above we gave you  Install the application from the command prompt - above - we got confused, this KTS conversation is in (your) Premium topic - changing from  Premium to Premium Trial to KTS🤯

Follow the INSTALLDIR command *exactly* as it is written in the KTS doco. You will not be landing in C:\KTS. 

Oh, now I see. So the support rep first told me to specify the language, I did - hungarian - and he did NOT give it to me. Again, he promised he'd send me the downlaod link to the custom installer pack, which he did not deliver on.

If I understand what you're saying correctly, the "kts(bunch of random numbers).exe" is NOT the full installer package. So technically, I do not yet have this installer package that I apparently require. The support rep said he'd send it to me via a link, he did not.

`

Edited May 9 by Studynx

[Flood and Flood's wife]

9 minutes ago, Studynx said:

Are you saying I can't choose a custom location for the KTS installation? If I want it to be in C, shouldn't it be "C:\"? Or must it be a custom directory I make prior, eg. C:\KTS?

 

5 minutes ago, Studynx said:

Oh, now I see. So the support rep first told me to specify the language, I did - hungarian - and he did NOT give it to me. Again, he promised he'd send me the downlaod link to the custom installer pack, which he did not deliver on.

If I understand what you're saying correctly, the "kts(bunch of random numbers).exe" is NOT the full installer package. So technically, I do not yet have this installer package that I apparently require. The support rep said he'd send it to me via a link, he did not.`

We're saying *follow the documentation exactly. 

We have got no idea what KSC provided *but* what is required is the offline full distributive. 

*Nothing* else will work. 

IF that's not what you've got from KSC - complain about it to them, not here. 

[Studynx]

1 hour ago, Flood and Flood's wife said:

 

We're saying *follow the documentation exactly. 

We have got no idea what KSC provided *but* what is required is the offline full distributive. 

*Nothing* else will work. 

IF that's not what you've got from KSC - complain about it to them, not here. 

 

 

Isn't this what I'm supposed to use?

 

Isn't this 

[Flood and Flood's wife]

30 minutes ago, Studynx said:

Isn't this what I'm supposed to use?

R e a d the following carefully @Studynx

1. For silent installation a full installation package is required. 
2. For KTS 21.3 full installation package contact KCS. 

Goodnight. 

[Studynx]

13 minutes ago, Flood and Flood's wife said:

R e a d the following carefully @Studynx

1. For silent installation a full installation package is required. 
2. For KTS 21.3 full installation package contact KCS. 

Goodnight. 

OK one last question: Why is this full installation package not publicly available just like the online installer?