The Debugger

I appreciate Kaspersky's 2FA security system Also I have send my suggestion to Kaspersky support team for email login notification with ip address which will add extra security layer to the user account! Hope in future update the developer team add this feature too!

@Flood and Flood's wife I am not talking about my Kaspersky account security in this thread!

@nexon thanks for the suggestion in conclusion I can say that set unique & complex password and change it randomly like within every three will be the key for those weak secured sites for some purpose have to use like govt service and so on! As those sites is not offering 2FA system for security!

Can anyone please tell me which network related settings is perfect for best output & lower interference! I am not sure about network settings & firewall as well. I find some interruption in network speed don't know whether Kaspersky intercept for any checking or not. without Kaspersky on a device under same network it works fine & no issue with ISP end. TIA

That means you wanted to tell that using strong password & update it with very regular interval would be the solution right?

In our daily life we have to deal with lots of unsecured sites, some site maintenance is too poor & some are weak, slow & lengthy process to take appropriate attempt! But cyber criminals don't wait for response, they the advantage of weak security system & dump data from server. well, I am aware of nothing is unbreakable in the sense of security! I am talking about some weak govt. sites specially as from their we have to put our personal data which can be leaked due to weak security system ( for security reason of course I will not mention the region ) or some personal/ company maintained sites where we need to put our some basic personal data! My point is what is the safe way to set password of that sites? From my point of view, maximum data which had already been leaked & available in dark or open market or data breach sites are damped from database (the reason why I am emphasis on this process is that I found some data I found is hard to crack in general pc by brute force of course, even some data is also hard to create as custom wordlist!) My question is what type of password should we set for that sites? If data leaks & we use 15-20 character complex password it also added to leaked database which means that is not secured in future! Thanks in advance

@Berny got your point, no worries my problem is solved!

@Crylune what do you think? won't it better if they give us notification including IP address while logging to my account? I think it will reduce unwanted logins & gives a footprint to check if there any problem arises!

Hello, I have some suggestions for better user experience of Kaspersky, I hope Kaspersky developer team will consider my opinion in future updates for better user experience & security 1. Please add email notification option for login in my Kaspersky account, in notification also add from which IP my account has been accessed which will increase security. 2. Please allow to separate use of VPN package for multi user & multi device! Recently, I faced problem to share VPN pack with my family member as I have brought 5 device license pack, I have added 3 of my family member as shared user account under my master account, but unfortunately i found that for VPN I have to use my master account! If I share my master account credentials, why should I invite my shared users for multi device pack, it's kind of risky in sense of security I think so. I hope Kaspersky developer team consider my experience & bring some new features in future updates! Thank you

Update: My Problem is solved, I don't know why this problem was happened & whats actually solved the problem but it is solved somehow. I have contacted several times with customer support gave them some log data from my device, I don't know whether they update anything from their end or not! I have made complain in this post about customer support response, well As I am new user or this forum & Kaspersky online support version ( I previously used Kaspersky, which license key is brought from local store) the minimum email response time is somewhat like 24 hours which is not perfect for instant or any urgent problem, after searching I found that they also have online direct customer support chat in where they are active & response quickly to my problem! Thank you

I am trying to replay the points you raise 1.Why should I complain "only" about Kaspersky response team! is there any benefit to do so of mine, surely not. It is the express of frustration of their service management! I raised a issue via email firstly got 1st response within 24 hours after that follow response rate was bit slow! I have just mentioned that issue! If I face a problem told them via email they response late I have to response back to that issue it take long time to solve a case! 2. If you interested Check the case number INC000015902876. 3. They told me need logs I have already sent them before that a customer agent from chat (which response is much faster than email communication, which I discover later) guide to solve the issue I have reinstall the apps for 3 time! but they didn't told me to switch off the device wait few minutes & try again, which you have mentioned. After that I have sent log to them. 4.I have raised the issue here if anyone have face the same issue in their device or I am the only victim of this problem, As far I understand there is problem connecting to there server through mobile version, as desktop version works fine. Firstly I face problem to connect my license but now I face problem to turning on VPN from mobile but can browse & log on from mobile browser another interesting thing is that in my account it showed I device is occupied out of 3 but I use 2 device including that faulty android app version I am using right now! that's it from my end don't take anything personal I just share my experience here, as new member of the community I am not fully aware of the guideline or other rules as well, trying to learn something new from here.

I face server connection problem in my android phone (Samsung M-21: Android version 12.0)! Interestingly I found that it creates problem to connect all Kaspersky apps in my mobile but works fine in my desktop under same connection configuration. Changing the router solves that interesting issue but as the router performance is not up to the mark I have to use other. But that using that router creates that interesting problem! I can login to my subscription using browser but problem exist in the apps Can anyone have any idea about that issue? I wanna add that I have complained to the support team but not satisfied with the response, as the response time is way too high! I am using Premium plan of 3 device.