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AragornPT

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  1. MariuxReloaded: My friend made a clean install of Windows 10 this afternoon and the extension is working again. Maybe something conflicts with the extension. It's better contact support a send a full system log using kasperky utility.
  2. After the update of Edge Chromium to Version 113.0.1774.35, Kaspersky Protection extension works again. So, the problem was in Microsoft side. All the people with this problem, should update Edge to latest build. Case closed.
  3. INC000015267057 - Response finally received: Please try to reinstall the extension, and check the issue again: https://support.kaspersky.com/common/start/12782#block10 ----> really???? how many times? 10? 20? ( just being sarcastic)
  4. It's a shame kaspersky support team is ignoring this issue. Also I believe none of the beta testers are using Edge Chromium and Windows 10. I have reproduced this issue in a clean PC, only with Windows 10 22H2 installed and full updated, and Kaspersky Plus 21.13.5.506. When Kaspersky asks to turn on Edge extension, it's installed, but doesn't work (not linked to Kaspersky Plus) This SHOULD BE SOLVED BY SUPPORT/DEV TEAM ASAP. I know a lot of people don't use the extension, but it will be nice to have a 100% working product...
  5. Maybe it's time to guarantee the extension work, because more and more people use Edge Chromium as it's main browser (actually it's better than chrome, if users know how to fine tunning it)
  6. So, the problem is common to windows 10 or 11. A friend reported to me the same problem in latest KIS2021 (21.3.10.391) and Edge. The problem appears to be in the Kaspersky Protection extension 2.4.33.0 updated April 18. Anyone using Google Chrome browser? The extension is working there?
  7. The problem was reported to support staff. I have 3 pc's. All with the same problem with Egde extension not working.
  8. Uninstall of ASUS software is not needed, with latest kaspersky database fix, all works as usual. (no more blocked services) There's NO NEED to uninstall ASUS stuff. People who uninstalled ASUS software created new problems probably due to remnants of older installation. A full uninstallation of ASUS apps with Revo Uninstaller or MartauTotal Uninstall can be a great help. Help can also be obtained in ASUS Support Forum.
  9. Problem fixed for Aura Sync. ASUS Com Service not blocked anymore. Also Samsumg Magician service works again. All is FIXED now.
  10. "Even Samsung Magician doesn't start" - CONFIRMED! Come on Kaspersky... fix your crippled software!!!
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