We are experiencing an issue with Kaspersky Endpoint Security for macOS v12.2.0.694 running on macOS 26.2 on a MacBook with M4 CPU. The Kaspersky process consistently consumes more than 90% CPU(No problem at all with MacOS15.),which significantly degrades system performance and the device nearly unusable, even for basic tasks. Has anyone encountered a similar issue in this environment? If so, are there any known workarounds, configuration changes, or fixes to mitigate the high CPU usage?

Попробуйте обновиться до новой версии 21.24.8.522

Hello @Rangana Hewamanage, Welcome! *Which* Kaspersky software is being installed & *where* has it been downloaded / sourced from? What are the error/s - we need to see what (you) see? For the *install* - were *all* steps in this guide followed: Kaspersky Standard | Plus | Premium, Install and uninstall the application? Thank you🙏 Flood🐳+🐋

Hi Kaspersky Community, We’re a Kaspersky Partner and currently using two licenses: Kaspersky Endpoint Detection and Response Optimum and Kaspersky Security for Mail Server. Previously, these were valid for one year covering 50 nodes, and we could renew them via the partner portal. This year, we only see two licenses available for request on the portal (snapshot attached), and the licenses we need are not listed. Could someone confirm if these licenses will be available on the partner portal before 14 February? Any guidance would be greatly appreciated. Thanks in advance!

Kaspersky - 21.23.6.614(a), Windows 11 Home, Windows 11 Pro

За это отвечают другие отделы/люди, которые здесь бывают очень и очень редко, все пожелания можно оставлять через официальную поддержку: https://support.kaspersky.ru/b2c/#contacts, может передадут и рассмотрят.

Какая версия приложения установлена(цифры)? Какая операционная система используется? Убедитесь, что следующая служба работает корректно, если Windows 11:

сети то есть, а мониторинга нет.