требуйте возврата

@scip This folder contains files necessary for the Protected browser (Safe money). When you start it, files and settings are transferred here from your regular browser(s). There are no detections in the second system, because these files simply don't exist, I guess. Most likely, this is the Sophos engine, which often gives false detections, a lot of files seem "suspect" to it.

Было бы чудесно: 1. Чтобы поиск искал название и в папках 2. Пусть, наконец-то, заработает нормально исключения в игнорируемых для айпи, а лучше сделать нормальные маски для этого. 3. Поубирать автозаполнение для приложений (Android), где тупо веб... и в исключения н добавить, и запаривает закрывать сохранение. 4. Нормально заработало автозаполнение, если выбираешь только определённую страницу, где должно работать... 5. При открытие заметки, чтобы центрировалась на экране ноута, а не залезала постоянно за края, каки другие записи... P.S. Аналоги хуже, не вопрос, но и болячки многие долгие и слишком долго и не всё фиксится, жаль.

Thanks 4 replys so i guess its false positive but why they are in the kaspersky folder even when they not belong to kaspersky ? and why they reinstall even when i quarantine or delete ? and my second rig doesnt have these false postives..? best regards

100%. Подпишусь под каждым словом.

а я с дуру на год взял, ладно деньги небольшие, но осадок остался, в рекламе обещают, а по факту бесполезная установленная программа.

Hello,thank for your answer, Thank you for your interest. I do not have a case code to provide from the Kaspersky PURE help desk. As I have already written to you, I uninstalled and reinstalled Kaspersky Premium on my Android phones 5 times, and the VPN either does not work or is malfunctioning, and cannot operate with all the aforementioned Android applications (from my previous message). The customer is simply a user of fully functional applications. The customer is not a technician to have knowledge of all the steps listed below, which your engineers suggest for a potential resolution. The customer cannot dedicate their valuable time to providing support to a company that should have tested beforehand and be 100% sure that the applications it provides function absolutely perfectly, as they did before your last upgrade. The steps indicated to me are the following, and I have not performed them, nor will I do so, because I consider this not to be my job. They are too complicated for my knowledge, and I am not obligated to perform them. You have heard and read that your customer has these problems; let your excellent engineers think about what could be causing all this confusion on an Android phone. I had no problems whatsoever before your upgrade. Technical Steps Provided by Kaspersky (Refused by User): B) If the problem persists, please send us an AIDA report and the diagnostic version logs of Kaspersky, from the device in question: B.1. AIDA Report: To do this, download the free utility "AIDA64 (by FinalWire Ltd.)": https://play.google.com/store/apps/details?id=com.finalwire.aida64 Once the download is complete, run the file. Click the three-dot button in the top right of the device. Click the "Send report via email" option and send the report results to your inbox. Then, open your inbox and look for the generated report (it is usually an email with the subject "AIDA64 Report for Android v2.XX"). Copy the entire report, paste it into the already open Kaspersky email reply, and then click "Send." B.2. Kaspersky Diagnostic Version Logs: Steps: Uninstall the current version of the Kaspersky application from your device: https://support.kaspersky.com/help/Kaspersky/Android_11.128/fr-FR/71927.htm Disconnect your device from your account (important): https://support.kaspersky.com/KPC/1.0/fr-FR/95350.htm Restart your device, then install the English language Kaspersky Debug (diagnostic version) application from this link: http://cas.pr/KIS_debug After launching the application, log in to your My Kaspersky account. If the VPN is still running in restricted mode: Connect your mobile device to your computer using a USB cable. Access your device using File Explorer. Look for the files "kisa_(date and time).log" in your device directories. These logs are located at the root of your device storage: /sdcard. Send us these log files. Since they are too bulky to attach to an email, please use the following link to download them, specifying your file number: https://box.kaspersky.com/u/d/9a062e4ce3a04396bafb/ Once the files have been downloaded, please notify us via email, as we do not receive email notifications. Thank you for your cooperation."

Смиритесь, лучше не будет. В настоящее время, это уже не тот продукт который мы изначально покупали. И который выполнял все требуемые от него функции. Проще говоря продукт превратился в тыкву. Очень жаль, но это реальность. Продлевать подписку с учётом цены и возможности считаю не целесообразно, как впрочем и все мои коллеги. Думаю моё мнение разделяет большинство пользователей.