Hello @PeterTTWW, Welcome! IF (you've) started a chat & keep getting an outcome: "The conversation is over, please give the rate." - it sounds as IF a BOT option has been selected - IF that's correct (you'll) never get an answer. Please be advised there is a *known* issue that may be the root-cause, Kaspersky are actively working to resolve. Still log the case, see Dot point 4. What is (your) actual physical location? Post the URL for the support / chat window that keeps going to: "The conversation is over, please give the rate."? Post the incident reference number for the chat, it's prefixed with INC0000? Submit the request via Email. Thank you🙏 Flood🐳+🐋

hello i have kpm included with kaspersky premium but I can't sincronize archives ("unable to synchronize"). i tried to disconnect account and reconnect but it won't work version 25.0.0.501 (a) / 1760810612_7731 / 1.1.0.2_1

Well, I used third times the live suport , the system asked me to wait, and never get "Real opearator" show up. Even I wait, only get "The conversation is over, please give the rate." , STILL NO ONE ANSWER ME!! What a 6 star company!

Создайте запрос в Техподдержку https://forum.kaspersky.com/contact/

уже раз 10 устанавливал/удалял именно из этого источника. еще раз повторяю, расширение не видит КПМ, хотя КПМ работает нормально и видит расширение

попробуйте установить расширение от сюда https://chromewebstore.google.com/detail/kaspersky-password-manage/dhnkblpjbkfklfloegejegedcafpliaa

вы прислали?

Нет. Я из России. Как видно из скриншота расширение не видит самой программы КПМ. При этом КПМ видит расширение.