Ciao @Tommaso Torri ti conviene contattare il servizio di assitenza tecnica anche via chat Orari:Lun - Ven, 09:00 - 17:00 Servizio clienti di Kaspersky per applicazioni mobili e per uso privato

That's why I say it's a behavior detection, only happens when game is running... mem detection. Can You provide version of K. product installed and operating system? Do You have Windows completely up to date via Windows Update (check also Optionals)?

Какой схеме, с прикреплением к аккаунтам? Ну значит просто не стали лишний раз напрягаться, чтобы нормально указать условия. Если не выгодно, то их не будут предоставлять. Думаю, считают они отлично.

Thanks for reply. Is it safe ? I've been playing these games with Kaspersky running for months now and never had a problem until yesterday when a Quick Scan suddenly detected it. Quick scan only detects when I run the game. After closing the game, quick scan cannot detect. I did a full scan and it said there was nothing wrong with my PC. Do I need to send a report to Kaspersky support?

Минимум 6 месяцев этой схеме есть. Возможно не очень выгодно предоставлять скидки. Не лишайте сотрудников поддержки работы.

@Igor Kurzin Привет! Спасибо, почему-то так и предполагал, что подключили через что-то свое. Да, выглядит как непрофильная услуга. Видимо, возможности позволяют использовать систему по другому назначению (быстро пробежал по сайту - перенаправление трафика, скрытие IP, кеширование DNS-запросов и т.п.). Вполне объяснимо тогда, что поначалу была всего одна локация, и теперь происходит работа по развитию сервиса - почти с нуля поднимают. Если я правильно понимаю, конечно.

Ok, running an on demand scan, Kaspersky does not detect anything from both installers, so it's a behavior detection, and if it is a false positive, this kind of detection can be only fixed, enabling temporary Kaspersky traces, reproducing the problem, and then send them to Kaspersky Support to be analyzed and find a fix.

This is a public forum with just members, no official support is offered here. Only Kaspersky's official support can help you after you contact them (like what @Flood and Flood's wife explained). By the way: I doubt support will help you with this and they will say it's your fault. You will have to start using the other license right now or you will lose the days. They don't merge subscriptions or offer any help in this regard (from my experience, at least). Sorry for the sad news. But if they don't solve it for you, try to ask for a refund and then only buy it when your current license expires. Never buy more than once license from Kaspersky's website if you plan to "extend", because it's going to be a separate license and it will start right away. All purchases on Kaspersky's website will make the license start right away. You have to buy a license (code) from legitimate stores/resellers and add it to your account, this way the code will stay unactive and will only start after you decide to use it.