Welcome to Kaspersky Community. Please provide version of KPlus and operating system installed. Link to download Cyberlink Screen Recorder 4?

Внимательно читать инструкции и делать пошагово, если не получается, то звонить в поддержку: https://support.kaspersky.ru/b2c/#contacts и попросить все сделать удаленно по возможности, либо по телефону пошагово консультировать.

Since some time I can't use Cyberlink Screen Recorder 4 (included in Power Director 365) anymore. I can start the program but it freezes and I need to stop it in the Task Manager. As suggested by Cyberlink I tried to run the program with the auto startup of Kaspersky disabled and it worked fine. As soon as I start Kaspersky Plus, the issue is back and I can't run Screen Recorder. PowerDirector works fine but screen recorder freezes after starting it. Any ideas or suggestions on how to solve this?

да все тоже самое. исключений нет, ни по статусу занятости, ни по половым признакам, ни по умственным ограничениям, ни по физическим. создание запроса в техподдержку и сбор данных - бесплатен, оплачиваете только покупку программного продукта

Yes, looks like a small bug in the cache, seems database signatures up to date and all protection modules enabled, and all status notifications are in green.

W11 25H2 + KPremium 21.23: I don't know it You get until this step, but the game need so many GBs installed and I don't have enough space in my VM now for such big crazy space. Try to disable Kaspersky FireWall and try again, if still issues, try to disable one by one the other protection modules, to identify where could be the culprit.

But still I will check once again when this happens. But tell me if protection components were disabled then how come Window Explorer restart solves it? Is it some faulty tray icon cache issue?

All enabled.