Hallo in die Runde, ich gehöre auch zu den Menschen, die zwar am PC sitzen, aber wenn irgendetwas nicht funktioniert, ziemlich hilflos sind. Aktuell werde ich aufgefordert meine Zahlungsdaten zu aktualisieren, da in 5 Tagen mein Abo ausläuft. Die automatische Verlängerung ist aktiviert. Nur leider kann ich auf Zahlungsinformationen klicken so viel ich will. da steht nix. Ich habe offensichtlich keine Möglichkeit irgendwelche Daten zu aktualisieren oder zu ändern. Frage mich eh wieso, denn beim Kauf des Abos hat ja alles einwandfrei funktioniert. Hat hier irgendwer eine Idee was da los ist? Freu mich auf Rückmeldungen.

A lot of users feel the way you do. That is one of the reasons I started this topic. For me the primary issue is communication. There was none, that I received, notifying me of upcoming change, and I only received an email 4 days in. That's 4 days without a VPN. I reached my limit on the 8th day, and took advantage of the Black Friday deals to sign up with another provider, but. It was money I hoped I wouldn't have to spend. The request for Kaspersky to EMAIL their customers with an update has not been acted on. The lack of clear communication is harming their reputation, and unfortunately they don't seem to understand that. But this is the first such issue I've had with Kaspersky in nearly a decade, and I'm more than happy with their other products.

OS desteği konusunda genişletme çalışmaları illa ki devam edecektir ancak talep ve destek olarak da teknik destekle iletişime geçip istek ve önerilerinizi bildirirseniz daha iyi olacaktır.

Yes, but if you're paying for a premium VPN service—"the reason I bought the package for all devices"—why would I use another one from a different company? It doesn't make sense.

Thank you for responding. I appreciate the difficulties involved in such a complex integration and, while I am now using another VPN, it doesn't affect my confidence in Kaspersky Ant-Virus or Kaspersky Password Manager in the least. I wish you luck in restoring full functionality back to Kaspersky Secure Connection.

cuando desbloque el almacen kaspersky password manager se ciera, en mi windows, tengo windows 11 pro 25h2, la ultima version de kpm instalada la 25.0.00.225, en ios me funciona, desde la web en el navegador en windows funciona, pero la app, se cierra cuando desbloque el almacen en windows en visor de eventos me da este error. Nombre de aplicación con errores: kpm.exe, versión: 25.0.0.225, marca de tiempo: 0x67890f1e Nombre del módulo con errores: ntdll.dll, versión: 10.0.26100.7309, marca de tiempo: 0xa2b5ca17 Código de excepción: 0xc00000fd Desplazamiento con errores: 0x00042378 Id. de proceso con errores: 0x29EC Tiempo de inicio de aplicación con errores: 0x1DC669037161AB7 Ruta de aplicación con errores: C:\Program Files (x86)\Kaspersky Lab\Kaspersky Password Manager 25.0\kpm.exe Ruta de módulo con errores: C:\WINDOWS\SYSTEM32\ntdll.dll Id. de informe: 77c3d583-5275-44fc-bc94-079fed58fb99 Nombre completo del paquete con errores: Id. de aplicación relacionado con el paquete con errores:

Добрый день, @Денис15, Обратитесь напрямую в поддержку, возможно они смогут вам включить вручную через внутренние сервисы: https://support.kaspersky.ru/b2c/ru#contacts

Добрый день, @drbars, Попробуйте заблокировать все сайты, кроме исключений: https://support.kaspersky.ru/safe-kids-for-android/settings/12979#block2 Потом сможете пополнять список вручную: https://support.kaspersky.ru/safe-kids-for-windows/23.0/134467 Пожелания по улучшению продукта с вашими аргументами лучше оставлять через поддержку: https://support.kaspersky.ru/b2c/ru#contacts