Ok, if You want to change/extend your license in terms of the number of devices, You better contact directly with K. Support

got the receipt from Kaspersky Israel

Welcome to Kaspersky Community? Where did You purchase the license?

только ради этого и покупалось, а теперь всё, приплыли (

Hi I was able to fix it it was that my extension pack wasn't updated

Have (you) emailed Kaspersky *again* @mrx78 & asked them "what is happening with INC000018105667?" Thank you🙏 Flood🐳+🐋

31/01/2026 no one responded. Problem still persist.

Hi @amralaa, As *Moderator* @harlan4096 already advised - you have the most up-to-date Kaspersky Free version & yes, ATM it's still supported. (You) are one of the lucky ones! Kaspersky *stopped* Kaspersky Free in many *other* countries. Don't ask when will it STOP OR will it STOP (in Egypt) - none of us know - Kaspersky never announces that type of information. ENJOY it while (you) have it! It's WORKING! STOP panicking! IF (you) want to see it updating & don't want to open the application - on the Windows Taskbar, select Hidden icons, the Kaspersky icon will show a tiny-down-arrow IF there's a Database-update updating. Thank you🙏 Flood🐳+🐋