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Kaspersky Internet Security

Get help with Kaspersky Internet Security for Windows, macOS and Android
  1. WilliamJE
    Started by WilliamJE,

    That’s what a customer of Kaspersky thinks of this company In the fall of 2014 I bought a PC through Best Buy. Included with the PC was a trial subscription to Kaspersky. I took advantage of it and when the trial period was over, bought a full Internet Security subscription. I have 3 PCs at home My opinion of Internet Security- It is an excellent product and easy to use. As everyone knows, Best Buy cut its ties to KSP in 2017. When my subscription ended, Best Buy offered me a new software. Reluctantly I left KSP in February 2017 for Webroot. I was not happy with Webroot at all. After three months of using the product, I junked it. I gave thought to going t…

    • 0 replies
    • 1.8k views
    Wesly.Zhang
  2. Guest #11169
    Started by Guest #11169,

    Hello. 2 days ago my files were encrypted too. All files renamed to like 3441546223@qq_com_ncov [link disabled] id-EC5F4F57 It happened due to week password on my RDP. I used Windows defender (antivirus) and account was not Admin - it was user account without any system permissions. I am surprised, I expected that user’s account can’t raise permission for virus for encryption files... So I contacted with other antivirus vendors and all of them tell me, that files can’t be decrypted, because private key needed. I contacted with hacker his email [removed] and he offered me pay 3000 USB by BTC, but due one day he decreased price to 1500 USD ) I am not Kaspersky customer…

    • 0 replies
    • 1.1k views
  3. Ivo Beran
    Started by Ivo Beran,

    Hello Kaspersky team, someone wanted log-in information from me. The mail is created professionally. http://t.dach.kaspersky-mail.de kaspersky@dach.kaspersky-mail.de Thanks, Ivo

    • 0 replies
    • 1.7k views
  4. Sebverst
    Started by Sebverst,

    Hi, I got this warning on www_bebviaroma_it [suspicious link disabled] , it’s a site of an hotel of my friend. There’s no login, ads, but only cookies. May you check it as safe, please? Many tourists will avoid calling him.

    • 0 replies
    • 854 views
  5. Guest #11257
    Started by Guest #11257,

    Though Private browsing and Anti banner is enabled while working in browser It keeps on refreshing and almost becomes impossible to work. Even some time if I try to write something in note pad it automatically keep on writing something in notepad mostly the current date of the system. The screen keeps on flickering during this attack and can’t work at all This goes around for around 1 minute and then again becomes stable. Surprisingly it never happens when I work on Kaspersky website

    • 0 replies
    • 1.2k views
  6. celsurf

    As per the topic, what if the browser has a zero day vulnerability that is being exploited ? How does Kaspersky handle that situation. It appears that even with Safe Money being activated, the computer would still be compromised. Anyone have more to add ?

    • 0 replies
    • 633 views
  7. Guest #11340
    Started by Guest #11340,

    I'm looking for tools to secure my wordpress website [Removed] is there a plugin or extension to help me ? thanks. Mod Edit : Link removed

    • 0 replies
    • 1.8k views
    Flood and Flood's wife
  8. Guest

    Do I need to register/create an account or provide my e-mail address in order to activate the 30 day test version of the program? When the test version expires I can buy a key from an “offline” shop. Can I activate the program with this key only or do I need to provide my e-mail address and create an account/register?

    • 0 replies
    • 1.1k views
    bobbycooper
  9. Guest #11424
    Started by Guest #11424,

    Yesterday i did a scan with kaspersky internet security and today it is gone. i tried to open the program but there are no files of the program. the antivirus program and the safe money both were deleted.

    • 0 replies
    • 773 views
  10. bite
    Started by bite,

    it doesnot secure my file. bad antivirus decryptor also doesnot work bad bad

    • 0 replies
    • 1.5k views
  11. Rimanah

    Will they show information normal AV cannot? Like things that a AV specialist can deduce by themselves? Thanks

    • 0 replies
    • 698 views
    Flood and Flood's wife
  12. Mima

    HI All, I renewed my Kaspersky Licence from my kaspersky account. But until now I did not receive any email or ther is nothing on the kaspersky account. Only availble proof is the deduction in my bank account. The time upto now is about 30min. Apprecuate someone could help me on this.

    • 0 replies
    • 625 views
    Flood and Flood's wife
  13. Guest #11698
    Started by Guest #11698,

    Whenever i use Full Scan, i find that the total files scanned is totally different from previous one. Sometimes its 0.35 Million ,sometimes its 0.5 M, or 1 M. My settings is ---- High Security Level for every scan , All Files types, Deep Scan Heuristic Analysis.

    • 0 replies
    • 1k views
  14. molearynyc
    Started by molearynyc,

    This is more of a feature request that I hope others will get behind. I love the Webcam protection...But the notification that pops up needs to have an option to no longer warn you when certain apps are being used or to hide the notification after a preset amount of time. I use OBS a lot and I would love the option to timeout the warning after so many seconds for certain apps or shut it off entirely. Currently you allow all apps to access with a warning that allows you to deny access after the fact. Perhaps reversing that system and adding a user manually allow dialog would be safer. Instead of a list of prevented apps a whitelist could be added that showed …

    • 0 replies
    • 777 views
    Flood and Flood's wife
  15. Richard S
    Started by Richard S,

    We are working remotely now and are transitioning to laptops to replace current desktops. Can we add the laptops to our current Security temporarily without purchasing new licenses for appox 30 days until we remove Kasperski from the desktops

    • 0 replies
    • 970 views
    Flood and Flood's wife
  16. Crashguide
    Started by Crashguide,

    In v20.0.14 I can’t find the function “enable / disable Sreenshot” in → Schutzt → Sicherer Zahlungsverkehr anymore. Where can I enable / disable Screenshot now ?

    • 0 replies
    • 933 views
    Flood and Flood's wife
  17. João Paulo

    I have formated my smartphone, and I can’t active the Kaspersky again. When I insert my activation code, the app says that my activation limit was reached. I used this code only on my smartphone before format.

    • 0 replies
    • 1.3k views
    Flood and Flood's wife
  18. sargam

    please help me. I will try to my I Mac Kaspersky internet security 2020 . download completed installation (running package scripts) 93% stuck here what I do.

    • 0 replies
    • 1.4k views
  19. spock
    Started by spock,

    Can scanning the files in advance accelerate the daily uses? By user mannual if the iswift is turned on, scanning in advanced can avoid scanning it twice, yet every time the database is updated the software have to rescanit, even if the file hasn’t been changed? So scanning the entire disk in advanced has very little help, is that correct? I remember some Product (e.g. Eset and Avast) offers a mode so that if the programme feels certain about a file, it won’t rescan it even if the database is updated. Do Kaspersky offers a similar option, for it is a waste of cpu time to scan and rescan a not very popular file (so its not in the white list) yet existed for years. (Lik…

    • 0 replies
    • 1.1k views
  20. OldComputerCPU
    Started by OldComputerCPU,

    It seems somehow a firewall packet rule named “Remote Desktop” became inactive itself automatically, is this normal? I’m using KIS 20 0 14 1085 (k) is this because I disabled remote desktop connection from gpedit.msc? I’m using Windows 10 1903 professional, any idea why is that rule turned off itself? I did re-enabled afterwards, Thanks

    • 0 replies
    • 1.1k views
  21. Guest #12227

    Hi to all, I have a device (a GigE camera) attached to a NIC of my Windows 10 PC, and I don’t need Kaspersky filter driver on it. The filtering slows down dramatically the image transfer, and at high transfer rates, images got lost. Same KIS version, same application on a Windows 7 PC: no issue. I read on some Kaspersky support page that the filter driver is hidden in Windows 10. However I found out how to uninstall it. After that, the camera images transfer functions properly. But I need the filter driver back on the other NIC interfaces, the one connected to the web or a LAN. How can I do that? Stefano P.

    • 0 replies
    • 2.3k views
  22. Guest #12236
    Started by Guest #12236,

    Hey, I am using Kaspersky Internet Security 2020 on my Windows 10 laptop for a few months but this week the same program stopped working. I tried reinstalling the program again. It has been installed but no shortcuts created not even in windows start menu but present in Program Files x86 folder. I tried to launch the program from the same folder but nothing happened not even a single message or screen displayed. Thanks in advance.

    • 0 replies
    • 830 views
  23. noel_lapin
    Started by noel_lapin,

    I’m using MS-Windows and I installed Malwarebytes Anti-Ransomware. Then KI notified it prevented MBAMService.exe to access the memory of other processes. (1) Does it mean A-R not working? Despite the notification, A-R is working properly? (2) Is there some procedure to allow A-R? Or KI is not compatible with A-R? --- I don’t install Malwarebytes suit itself. Only A-R. I added A-R to exception list to allow behavior of it and its children, but the same. KI: 20.0.14.1085 MS-Windows: 10 Home 1909 ( not 2004 ) MBAMService.exe: 3.2.0.890 signature date is 2020 Feb 19 I will appreciate any suggestion :-) Thank you the moderator! I searched and did not find a relevant…

    • 0 replies
    • 1.2k views
  24. Guest #11660
    Started by Guest #11660,

    I just wanna know if this is safe or not

    • 0 replies
    • 948 views
  25. Guest #12308
    Started by Guest #12308,

    I recently installed Kaspersky Internet Security, but my mac started to work slowly, and finally, none of the web browsers worked. At the begging did not happen that but in a couple of days, the browsers stopped working. So I decided to uninstall Kaspersky. Is there a solution to these issues?.

    • 0 replies
    • 1.6k views
    Flood and Flood's wife

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