Skip to content
View in the app

A better way to browse. Learn more.

Kaspersky Support Forum

A full-screen app on your home screen with push notifications, badges and more.

To install this app on iOS and iPadOS
  1. Tap the Share icon in Safari
  2. Scroll the menu and tap Add to Home Screen.
  3. Tap Add in the top-right corner.
To install this app on Android
  1. Tap the 3-dot menu (⋮) in the top-right corner of the browser.
  2. Tap Add to Home screen or Install app.
  3. Confirm by tapping Install.

Kaspersky Internet Security

Get help with Kaspersky Internet Security for Windows, macOS and Android
  1. Rimanah

    Should it be enabled for better security or disabled? How much does it increase the security? Also how much does it affect the performance - does it affect only startup times? I do use SSD, so would the difference be small? Please answer here with a proper explanation, thanks!

    • 4 replies
    • 1.2k views
  2. Blondie59

    Hello, My Kaspersky Internet Security 2019 is due to expire in 18 days, and on my computer how this happened I don’t know, but it upgraded to some components of 2020 and I tried to uninstall and go back to 2019 and it didn’t return to the whole 2019 version. I did have it set so that it wouldn’t install to next version, and on my husband computer it is still the 2019 version. Is there anyway of going back to the 2019 version so that I can complete the use of it? Also how do I prevent Kaspersky Internet Security 2020 from uploading automatically to the 2021 version? I looked under settings on the partial version of 2020 under New Applications Versions, Settings a…

    • 4 replies
    • 1.5k views
    Flood and Flood's wife
  3. Guest #11340
    Started by Guest #11340,

    I'm looking for tools to secure my wordpress website [Removed] is there a plugin or extension to help me ? thanks. Mod Edit : Link removed

    • 0 replies
    • 1.8k views
    Flood and Flood's wife
  4. Rimanah

    Is this supposed to be like it? First of all I want to assure you I do not have any active malware that would try to open anything - you can test it out yourself. I for exampe just search a dangerous site and Kaspersky instantly blocks it without opening. Does it mean something tried to load, or is it just some sort of “prevention”? Because if something did try to load, I find it strange, since I didnt open anything. This happens in google search. I also recently used Google Images and found it strange that the same sort of warning came out(about phising) when clicking on(increasing size) image, but without going on the site. So the question presits, am I in danger if I …

    • 21 replies
    • 4.1k views
  5. stratos123
    Started by stratos123,

    Hi can i disable network from aplications that are installed on second data hard drive? Right now i can manage only the apllications that are installed on C: Using kaspersky internet security 20.0.14.1085.

    • 2 replies
    • 890 views
    Flood and Flood's wife
  6. tuanlk
    Started by tuanlk,

    My site is being labeled a phishing site by Kaspersky . I have scanned the site with virustotal and only Kaspersky flags the site as a phishing link. Can I get my site removed from the phishing list, thank in advance.

    • 4 replies
    • 1.4k views
    Flood and Flood's wife
  7. Guest #11310
    Started by Guest #11310,

    when i enable kaspersky security my webiste https:_//www.digitalcatalystgroup_com is not opening i scanned my website it is not block listed https://sitecheck.sucuri.net/results/https/www.digitalcatalystgroup.com you can also please check and enable it Thank you Moderation Edit : Link disabled

    • 11 replies
    • 2.9k views
    Wesly.Zhang
  8. onispop

    I have been running KIS 2019 with the ‘Do not download new versions automatically and do not notify me when new versions are available' setting under 'New application versions' (Settings - Additional - Update). Today KIS 2019 upgraded to KIS 2020 without any action on my part. Has anyone experienced a similar situation? Also in KIS 2020 the ‘New applications versions’ option is no longer visible. Has Kaspersky eliminated the option for users to stop the automatic update to a new version? Best regards.

    • 16 replies
    • 3.6k views
    Flood and Flood's wife
  9. charlieapps
    Started by charlieapps,

    Kaspersky Internet Security 2020 icon is pulsing. Can anyone tell me why please ?

    • 2 replies
    • 1.6k views
  10. celsurf

    As per the topic, what if the browser has a zero day vulnerability that is being exploited ? How does Kaspersky handle that situation. It appears that even with Safe Money being activated, the computer would still be compromised. Anyone have more to add ?

    • 0 replies
    • 637 views
  11. Guest #11257
    Started by Guest #11257,

    Though Private browsing and Anti banner is enabled while working in browser It keeps on refreshing and almost becomes impossible to work. Even some time if I try to write something in note pad it automatically keep on writing something in notepad mostly the current date of the system. The screen keeps on flickering during this attack and can’t work at all This goes around for around 1 minute and then again becomes stable. Surprisingly it never happens when I work on Kaspersky website

    • 0 replies
    • 1.3k views
  12. Guest #11249
    Started by Guest #11249,

    I have just had this problem pop up. I acnnot play my game as it says error code 4 server unavailble. I did some research and everyuthing says its my Kaspersky. I have found that it was sent to low restrictred. I have trusted it and allowed it access etc and still when i load it changes in the application activity to digital signal missing. Is this blockinmg my game thinking its a virus or malware? It seems it isnt recognising where its coming from. Lots of gamers having this issue .. [;ease help!! Thanks Danny

    • 1 reply
    • 764 views
    Flood and Flood's wife
  13. Sebverst
    Started by Sebverst,

    Hi, I got this warning on www_bebviaroma_it [suspicious link disabled] , it’s a site of an hotel of my friend. There’s no login, ads, but only cookies. May you check it as safe, please? Many tourists will avoid calling him.

    • 0 replies
    • 857 views
  14. Guest #11232
    Started by Guest #11232,

    Hello, why when I open chat there is only a blank window? I tried Firefox and Chrome, same issue. Thanks

    • 3 replies
    • 1.6k views
    Flood and Flood's wife
  15. Guest #11228

    Hi there, Just installed your application, and enjoying it so far. When I opened Mozilla for the first time after installation, some Kaspersky popups came up and I most definitely accidentally clicked on some things before reading, adjusting some kind of settings. Now, any and all pages I go to on Mozilla give me errors that my the connection to such and such website is not secure, tried on basic sites like Google. Mozilla is not my primary browser but as such I cannot use it. How can I fix? Even a basic reset of Kaspersky settings might solve the issue. Best, -James

    • 1 reply
    • 789 views
  16. Guest #11223

    When Kaspersky Internet Security is enabled, all applications except for my browser and email client break (they either notify the lack of an internet connection or keep “running into trouble” – e.g. MS Teams). Any hints? Honestly, the setup is very poor, it should guide through such setup.

    • 7 replies
    • 1.3k views
  17. Ivo Beran
    Started by Ivo Beran,

    Hello Kaspersky team, someone wanted log-in information from me. The mail is created professionally. http://t.dach.kaspersky-mail.de kaspersky@dach.kaspersky-mail.de Thanks, Ivo

    • 0 replies
    • 1.7k views
  18. Bernard06130

    Kaspersky asked me autorization to update dropbox. I have accepted. However the installation did not go well (failed with no explanation). Now the situation is the following : 1) no dropbox in place, (file dropbox.exe deleted) 2) I cannot install dropbox; I have downloaded the dropbox install program but it refuses to run even when run as administrator. 3) I cannot uninstall dropbox as no longer existing ... I even uninstalled kaspersky and reied again to run dropbox install ... no success. Did someone experinced the same ? Bernard

    • 2 replies
    • 879 views
  19. Kalaaq

    Hi. Kaspersky Internet Security did not inform me that it’s File Anti-Virus subsystem was making an interference in the installation of Oracle_VM_VirtualBox_Extension_Pack-6.0.20-137117. I’m talking about the Notification and Logging (Reports) subsystems. I’m not talking about the File Anti-Virus subsystem. (Whether my setup was problematic, or VirtualBox did it non-standard, or Kaspersky File Anti-Virus made a wrong interference, can be target of another discussion. For the record, I tested disabling Kaspersky File Anti-Virus thanks to a VirtualBox forum user who noted his experience with a McAfee file anti-virus!) Of course it would be solved much sooner and easier …

    • 8 replies
    • 1.2k views
    Flood and Flood's wife
  20. Guest #11184

    We have a SaaS (web app) that uses Froala YSIWYG HTML Editor, but users with Kaspersky Internet Security since 2020-05-11 cannot use this feature, as it is blocked by KIS. What could be happening? How can we find out how to get around this problem? Several users have reported this problem to us. The problem occurs in all browsers, Google Chrome, Mozilla Firefox, Microsoft Edge, etc ... Is there a technical channel that can verify this problem? This is the component working perfectly with KIS disabled. This is the component not working when KIS is activated. ------------------------------------------------------------------------------------------…

    • 9 replies
    • 1.5k views
    Flood and Flood's wife
  21. LICIL
    Started by LICIL,

    Can anyone say if Malwarebytes Privacy VPN is compatible with KIS 2020? Kaspersky’s site indicates that Malwarebytes itself is incompatible but I don’t think it states anything about Malwarebytes VPN yet. Thanks again.

    • 1 reply
    • 1k views
  22. Guest #11169
    Started by Guest #11169,

    Hello. 2 days ago my files were encrypted too. All files renamed to like 3441546223@qq_com_ncov [link disabled] id-EC5F4F57 It happened due to week password on my RDP. I used Windows defender (antivirus) and account was not Admin - it was user account without any system permissions. I am surprised, I expected that user’s account can’t raise permission for virus for encryption files... So I contacted with other antivirus vendors and all of them tell me, that files can’t be decrypted, because private key needed. I contacted with hacker his email [removed] and he offered me pay 3000 USB by BTC, but due one day he decreased price to 1500 USD ) I am not Kaspersky customer…

    • 0 replies
    • 1.1k views
  23. CryLux74
    Started by CryLux74,

    i can't solve KLA11764 vulnerabity,they say the description of that is not available yet.what have i to do?

    • 7 replies
    • 1.4k views
    Wesly.Zhang
  24. WilliamJE
    Started by WilliamJE,

    That’s what a customer of Kaspersky thinks of this company In the fall of 2014 I bought a PC through Best Buy. Included with the PC was a trial subscription to Kaspersky. I took advantage of it and when the trial period was over, bought a full Internet Security subscription. I have 3 PCs at home My opinion of Internet Security- It is an excellent product and easy to use. As everyone knows, Best Buy cut its ties to KSP in 2017. When my subscription ended, Best Buy offered me a new software. Reluctantly I left KSP in February 2017 for Webroot. I was not happy with Webroot at all. After three months of using the product, I junked it. I gave thought to going t…

    • 0 replies
    • 1.8k views
    Wesly.Zhang
  25. mox
    Started by mox,

    How to block port 3389 (remote desktop) in KIS for all incoming address except for mycomp.abc.com?

    • 5 replies
    • 4.2k views

Account

Navigation

Search

Search

Configure browser push notifications

Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.