Skip to content
View in the app

A better way to browse. Learn more.

Kaspersky Support Forum

A full-screen app on your home screen with push notifications, badges and more.

To install this app on iOS and iPadOS
  1. Tap the Share icon in Safari
  2. Scroll the menu and tap Add to Home Screen.
  3. Tap Add in the top-right corner.
To install this app on Android
  1. Tap the 3-dot menu (⋮) in the top-right corner of the browser.
  2. Tap Add to Home screen or Install app.
  3. Confirm by tapping Install.

wifi, it literally disappeared. after downloading kaspersky?

i just dont believe how stupid this is. i downloaded kaspersky last night, and did a quick scan. after that, i continued watching YT videos. but not long after, the wifi stopped working on my laptop. it said “connected, no internet”. i asked my family members if they had the same problem, they didn’t. so obviously it wasnt the wifis fault, it was my laptops fault. so i decided to disconnect and reconnect. but, the wifi thing disappeared entirely. even in the settings, i couldnt find anything related to wifi, it literally disappeared. restarting the laptop helped, but this happens atleast twice a day. i even uninstalled kaspersky (which LITERALLY took me hours), but the problem is still there. i’ve never had this problem until i downloaded kaspersky. any help?

Featured Replies

Hello @abbacchio

Welcome!

Please tell us:

  1. Operating system name, version & build?
  2. KIS version & patch
  3. When KIS was installed, was Kaspersky Secure Connection also installed & activated?
  4. Before KIS was installed was a Software compatibility check run? 
  5. Open KIS, select More Tools, select Reports, select Detailed Reports, select All Events, select 24hrs, select Export, save the Report as a .txt file, attach📎 to your reply please?

Please post back?

Thank you🙏

Flood🐳

i even uninstalled kaspersky (which LITERALLY took me hours), but the problem is still there. 
 

In addition to above , can you please provide a GSI Log.

Also ,  why  do you  suspect Kaspersky even after uninstall.

 

Please sign in to comment

You will be able to leave a comment after signing in

Sign In Now

Account

Navigation

Search

Search

Configure browser push notifications

Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.