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I can't fix anything 🤷‍♂️ I'm just a Mod not a Developer, You should report the issue to official K. Support

So will you fix it? I’ve tried both locations

Ok, I have been trying different configs that comes with VPN, and I agree that it does not work: Tried with London node too, and in both cases the site even does not open, just got blank page. In both cases also got some disconnections...

Same problem here in Greece ... was working fine 2 days ago ... got it to work yesterday by reloading continuously the website (BBC) for about 3/4 of an hour

I in Spain, VPN set to UK Manchester/London, doesn’t work BBC IPLAYER!

What BBC site do You mean? streaming?

Danke für deine Überlegungen, @Schulte. Dass ich die Mail eigentlich garnicht erhalten sollte? Auch möglich. Ich habe mir unter anderem auch gedacht, dass es vielleicht überhaupt gar kein Konto gab, über welches sie in dieser E-Mail sprechen. Vielleicht habe ich einmal zufällig von dieser privaten Mail Adresse Kaspersky Lab angeschrieben und seitdem hatten sie meine E-Mail-Adresse. Glaubst du, dass es technisch möglich wäre, dass sie eine E-Mail-Adresse für ein Konto halten?

Let’s hope he can do something. It is as much use as a chocolate teapot so far

@Rdc Unfortunately I can’t provide you further assistance but I see that my colleague @harlan4096 is following this Topic.

I in Spain, VPN set to UK Manchester/London, doesn’t work

Welcome to Kaspersky Community. Please provide versions of operating system and K. product.

@Rdc Welcome. Can you please specify , when you are in Spain are you selecting the ‘United Kingdom’ virtual VPN location ?

I'm experiencing a critical issue on my system related to the Kaspersky driver klwtp.sys, which is causing black screens (BSOD) with the error BAD_POOL_CALLER (0xC2), parameter 1 = 0x99, attempt to free pool with invalid address or pool header corruption. The active process during the crash is avp.exe, affecting the Windows Firewall driver fwpkclnt.sys. I created the incident request INC000017769801, but I am not having good support at all. Could anyone help me, please?

I have the same issue, can’t access BBC from Spain

Не блочит, почитайте обсуждение.

ТСПУ блочит протокол просто

@igorguardian Welcome What is your Kaspersky Plus language version ?

I get it, that's it.

No, it no longer exists. To activate a third device, you need to create a new account.

Yes, that´s my case, but it seams they applied the new restriction to 2 devices. Is there a way I can go back to Kaspersky Security Cloud package?

@diff There may be 3 devices if the subscription was activated a long time ago with KSC Free.

Correct, that must be the reason.

Apparently you had a license for Kaspersky Security Cloud Free. It did include three devices. This product no longer exists. That's probably why the restrictions have changed.

I see, in my account it reads 3 devices instead of 2. Thanks