Cannot access BBC.co.uk using Kaspersky VPN from France via both London and Manchester Servers

[Gordon G]

Unable to access BBC.co.uk websites using VPN while in France

[Berny]

@Gordon G Welcome.

My location is Belgium , I can reproduce your issue.

Please disable Kaspersky VPN ?

 

[j.svensson]

I have the same issue  from Sweden when trying to open the www.bbc.co.uk page. 

I get the ERR_CONNECTION_CLOSED  message from Chrome, and from Firefox I get the error message: PR_END_OF_FILE_ERROR

The page doesn't even open, which must be an error...

(I can get through with another VPN, and without VPN.)

 

[Berny]

@j.svensson Welcome.

Please run CMD as Admin and perform command “ipconfig /flushdns” ?

[drunkgiraffe]

I can't access BBC iplayer from London or Manchester location. I am in Italy and I just see the message that I need to be in the UK. Please help me fix this.

[Igor Kurzin]

Hi @drunkgiraffe, we are checking this issue in frames of 467363932. As soon as the issue is fixed, we will update this topic. 

[Igor Kurzin]

Hi @drunkgiraffe, @j.svensson, @Gordon G, 

Please check now via UK - London. Will BBC iplayer work? 

[Chris Harrison]

Can't access bbc.co.uk.  bad gateway indicated. But fine with other vpn and no vpn.

[Flood and Flood's wife]

On 11/7/2022 at 6:53 PM, Igor Kurzin said:

Hi @drunkgiraffe, @j.svensson, @Gordon G, 

Please check now via UK - London. Will BBC iplayer work? 

Hi @Igor Kurzin, 

Nope, bad gateway:

Thank you?
Flood?+?

[Chris Harrison]

I get this whatever I try, on android and windows 11.  Perfectly ok without kaspersky vpn on both.