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  1. Past hour
  2. Here's the email I've received - 16 times now.
  3. Looks like a Sign from above. 🙂
  4. Thank you for advising ..wish you well in resolving!
  5. When I check my email, there are 14 "We've saved your cart" emails containing the purchase I was trying to make, ie, Kaspersky Standard, 10 devices, 1 year, advising me to click on a link to "Return to cart". Really strange. Seems like no-one else is having this problem.
  6. We confirm, the issue returned. Working on a fix. Sorry for the trouble.
  7. No VPN Tried again on my phone and somehow managed to get through to the page where you enter your credit card details, but when i click 'Buy Now', nothing happens.
  8. 🤔 I guess You are not using any VPN service...
  9. Thanks Yury!
  10. Hello. This is not the database date, it's build date. If you downloaded the latest version of the utility, the databases is actual. Unfortunately, this isn't possible now. We'll add it in the next KVRT version.
  11. Norbert P.

    Interner Netzwerkdrucker offline bei VPN-Betrieb

    .. über LAN-Kabel an den Fritz!Box-7490-Router
  12. Wie ist der Drucker angeschlossen ?
  13. Today
  14. Kaspersky.co.uk Using Firefox Tried with a clean profile - same problem Tried on my phone as well - same problem
  15. Hi team, as I can only run KVR in non-GUI mode, is there a way to check if the patterns used are up-to-date? I've downloaded and installed the tool yesterday and it's showing "compver: 24.0.5.0 x86-64 (Jul 9 2024 17:36:48)". Thanks.
  16. Norbert P.

    Interner Netzwerkdrucker offline bei VPN-Betrieb

    Hallo Tschekker, ich habe den Druckernamen von EPSON WF-C5790BA auf EPSON geändert. Auch das hat nichts gebracht. Sobald VPN aktiv ist, geht der Drucker offline. Das gleiche wenn ich die IP-Adresse anstatt des Namens eingebe - oder was meinst du mit "Drucker über die IP-Adresse auswählen"?
  17. Ух, у себя в журналы заглянул - а там целая куча таких кодов. Походу тоже ломанули по-взрослому, причем все устройства пачкой. Как лечить - ума не приложу. Если только у Алисы спросить совета.
  18. Do you read what people write to you?
  19. From 1st post sir:
  20. I can't see clearly any file. Repeat for the third time: first of all, update the product version, KAV is outdated - bugs are no longer fixed.
  21. You can see clearly that all content are in Program Files (x86) PCM. Why i open a ticket for this manner if problem is in another place?
  22. @ursu82 How can we verify that the exception was created correctly if you're hiding all information? If the first three exceptions in Program Files (x86) were made for the same file, update the product version to K. Standard as @Berny recommended above. And submit the file via TIP (button "Send to reanalyse") or customer service as @harlan4096 proposed.
  23. English translation of "kashperovskiy" reply: I fully support AragornPT's concerns. Using third-party services for a security system is completely pointless, especially for a user interface. At first, I didn't even realize Kaspersky was creating so many processes! I've never used Edge myself. Why the hell is Kaspersky forcing its use??? I'm signing the petition.
  24. If You think those applications are not actually malware, then You should send them to K. analyst to remove the possible false positive.
  25. This morning alert
  26. @ursu82 Please post a screenshot from the Kaspersky alert.
  27. Thank you for your response. But this have nothig to do with my issue. Why KAV is ignorig that aplication is on exclusion list?
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