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@Luis Mesias Por favor, no mezclar productos, si usas KES tienes que realizar tu consulta en el foro corporativo. Saludos

Hola, Parece ser que están realizando cambios en la VPN, algunos clientes han recibido esta notificación: Important information about your Kaspersky VPN Dear customer, We’d like to inform you that we’re currently transitioning Kaspersky VPN to a new infrastructure to ensure a smooth and reliable experience for all our users. During this short transition period, some temporary issues may occur. These issues may affect users of Kaspersky VPN Secure Connection, Kaspersky Plus, and Kaspersky Premium. We’re doing our best to resolve everything as quickly as possible. Most users will receive the required update automatically. However, if you are facing any issues, please update the app to the latest version on all your devices. You can download the newest version here: Update We apologize for any inconvenience caused and are working hard to resolve it, The Kaspersky Team Saludos

Hola, Puedes explicarte mejor, entiendo que has creado o tienes una cuenta mi Kaspersky, y que agregaste en tu cuenta mi kaspersky el código de activación que has comprado. ¿Has revisado con que cuenta de correo has creado tu cuenta mi kaspersky? ¿Es la misma con la que estas intentando activar el equipo? Te recomiendo que abras un ticket de mi Kaspersky, que les envíes tu código de activación, tu correo electrónico, tu justificante de compra, y les indiques el problema que tienes. Saludos

Aynı sorunu yaşıyorum.Ne zaman düzelir acaba

@Luis Mesias Te recomiendo que abras un caso de soporte en el Kaspersky Company Account, y les adjuntes el getsysteminfo (gsi) para que revisen que es lo que te sucede. Como ya se ha comentado en este hilo antiguo. Saludos

Aynı sorunu yaşıyorum. Lütfen bir çözüm bulunmasını rica ederim.

Well, I received a response and sadly it is much as I expected. Obviously, I am not going to request a refund because I am using it on my two windows based desktops. It's such a shame though, because pretty much every other VPN I check on the appstore (Including PureVPN itself) still function with MacOS13.

Aynı sorunu bende yaşıyorum. Çözüm bekliyoruz.

Thanks for reply. You mean link for download from Official Website Game ? If from Official Website Honkai Star Rail >>> https://hsr.hoyoverse.com/th-th/ Seven Knight Rebirth >>> https://sena.netmarble.com/th/pcplay Both link will download Launcher of each game And you will need to download the game through the launcher. This link is where I scanned my game files on the Virustotal website. https://www.virustotal.com/gui/file/8aeb2b94f4ef27494892c92c24683aca004438e209102bd183c7a9a541c90831 And this link is where I scanned my game files on the Kaspersky website. https://opentip.kaspersky.com/8AEB2B94F4EF27494892C92C24683ACA004438E209102BD183C7A9A541C90831/results?tab=upload

nvm i found it. But.. Kaspersky Security Center Web Console installation parameters is not well formatted unlike this one Installing Kaspersky Security Center Web Console Best Regards!

Welcome to Kaspersky Community. Can You provide a link to download it?

aynı sorun bende de mevcut birkaç gündür vpn ile bağlantım yok

Ok friend, but my license time is running out 🙂 What about this ? 265 days and going.... I am a brazilian studying in Russia and bought my license there.

Kaspersky recently Detected Game: Honkai Star Rail as a Trojan virus. It is falsh positive right ? How can i fix it ?

Probiere beide Vorschläge mal aus. Aus meiner Sicht finde ich die Bevorzugung der Abo Variante durch Kaspersky daneben, weil mit Abo Schlüssel lief die Verlängerung Automatisch weiter bei mir(Grund war immer der gleiche Aktivierungscode wurde genutzt). Kaspersky entfernt den Reserve Aktivierungscode in den Programmen damit ich manuell umständlich eingreifen darf, hätten Sie sich sparen dürfen.

Только вот у них на сайте не написано что они предоставляют подобные услуги.

Привет, сервис и инфраструктура предоставляются нашим партнером ООО «Модель Защиты»

Boa noite Prezados, Adquiri uma licença nova para utilizar a OPENVPN no roteador e opção sumiu do Site e do Aplicativo VPN para download para roteadores. Qual o link novo para download? Att Michael Castro

Hello， 目前这个问题没有解。

Hello， 正常思路是这样的。

Hello, 请参阅该贴：https://forum.kaspersky.com/topic/置顶-教程-卡巴斯基中文社区《帮助文档》汇总-25380/#comment-108734

Hi nonanche9200, Please understand that this is a problem at Kaspersky's end caused entirely by an external service migration i.e the integration of PureVPN's services into Kaspersky VPN's architecture. No amount of tinkering with your systems configuration will fix the issue as there is likely nothing wrong with you system's configuration. You should have received a notification about this via email, but if not I have pasted it below for you. The only thing to do is to return your configuration settings back to where they were and ... wait. It has been 7 days for me now, but it is better each day. You may wish to lodge a support ticket as this will give Kaspersky information on how widespread the issue is and what kind of problems are most common amongst users. * The error message you posted: "error ID 4311 NetBt it says : "Initialization failed because the device driver could not be created." is a Windows message about its native networking component (NetBT) failing to initialize because of a virtual network adapter that is being created and destroyed repeatedly. This is almost certainly the Kaspersky VPN WG Nt Adapter getting stuck in a loop creating a virtual adapter, failing, aborting, and repeating and perhaps failing to clean up perfectly, leaving ghost entries or creating new ones each time. This is why you have 173 (or more now) new Local Area Connection connections. Again there is nothing wrong at your end and you can't fix it, it would be like taking your car to a mechanic because a major road has been blocked by an earth slide. * The 256 DNS errors you've had in the last 24 hours are also related to the Kaspersky VPN issues, you can't change this either. Open a command prompt and type in: ping 1.1.1.1 <Enter> and ping 8.8.8.8 <Enter> You should get normal round trip times of around 10 to 80 ms or so. This will show there is nothing wrong with your DNS settings or the Cloudfare and Google DNS servers. I hope this helps. Ironically I had to type this out twice because when I posted it the first time the VPN cut out! 🙄 Important information about your Kaspersky VPN Dear customer, We’d like to inform you that we’re currently transitioning Kaspersky VPN to a new infrastructure to ensure a smooth and reliable experience for all our users. During this short transition period, some temporary issues may occur. These issues may affect users of Kaspersky VPN Secure Connection, Kaspersky Plus, and Kaspersky Premium. We’re doing our best to resolve everything as quickly as possible. Most users will receive the required update automatically. However, if you are facing any issues, please update the app to the latest version on all your devices. You can download the newest version here: Update We apologize for any inconvenience caused and are working hard to resolve it, The Kaspersky Team

I do sincerely hope what you're saying is true, and it's a matter of patience until we see some good stuff from this upgrade. I just hope they don't keep us waiting too long. Feel like the update was rushed, at least give it a little bit of time. 😞

Thank you

Hello @masmahmoud, You're most welcome! Please read: How your subscription works - this document applies to Kaspersky software in the Home range: Please follow the advice in our *first* reply: Please log a request with: Kaspersky Customer Service https://support.kaspersky.com/b2c#contacts-> select Email, then fill in the template as shown, please provide a *detailed-history*: The Kaspersky support team will do their best to assist you. *Note: do not select the AI-bot to log the case* Thank you🙏 Flood🐳+🐋