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не могу войти в Kaspersky CompanyAccount, пишу в чат боты, звоню на городские номера - не работает. Ссылка "забыли пароль" также не работает. Помогите!

Hello @m_kurzdym, Welcome! Please read: KPM for Mac, Hardware and software requirements. Thank you🙏 Flood🐳+🐋

Hello @m_kurzdym, Welcome! Please read: KVPN for Mac, Hardware and software requirements. Thank you🙏 Flood🐳+🐋

с ksc64_15.0.0-12912_amd64 ksc-web-console-15.0.136.x86_64 на ksc64_15.4.0-8873 ksc-web-console-15.4.750.x86_64 На другой арм установить не возможно в связи с аттестованным объектом по требованиям защиты информации Проблема именно в авторизации пользователя ksc с использованием pam

Что и с какой версии обновляли? На контроллеры домена KSC ставить не рекомендуется. Выделите для этого отдельную ВМ.

Welcome to Kaspersky Community. Please provide version of KVPN and W11 installed.

Добрый день! Ошибочно запрещается запуск исполняемого файла Kiro.exe, который был заблокирован в соответствии с правилом Контроля программ. Kiro это аналог Cursor AI от Amazon, не имеет отношения к KindleForPC (к правилу, запрещающему запуск). Можно скачать по адресу: https://kiro.dev/downloads/ Параметры исполняемого файла программы: Исходное название: electron.exe Путь к исполняемому файлу: %USERPROFILE%\AppData\Local\Programs\Kiro Хеш файла: 29cabfd31f8378c4e104a588f55bb115913ab1ef8d9117d61945ef144746eec4 Производитель: Amazon.com Название программы: Kiro Версия: 0.3.9 Правило, запрещающее запуск исполняемого файла: KindleForPC Аналогично запрещался запуск других версий Kiro.

not possibly i use in brazil?

ksc стоит на сервере FreeIPA, с аутентификацией по pam

https://support.kaspersky.cn/b2c/cn or 直接邮件联系

После обновления ksc перестала корректно стартовать служба web-консоли ksc: root : problem with defaults entries ; TTY=unknown ; PWD=/ ; USER=ksc ; pam_listfile(sudo:account): Couldn't open /etc/users.blocked root : TTY=unknown ; PWD=/ ; USER=ksc ; COMMAND=/opt/kaspersky/ksc64/sbin/klcsweb d from_wd pam_kiosk2(sudo:session): No ksc profile found, trying common profile pam_kiosk2(sudo:session): No common profile found, further processing stopped pam_unix(sudo:session): session opened for user ksc by (uid=0)

Выглядит как некорректно записанный образ. Возможно CD с битыми секторами. Или был сбой записи.

Welcome to Kaspersky Community. Yes, for now it is only available for Russia and other eastern countries.

My kaspersky VPN connection is failing. I have full license. it is working on my another laptop but not in my this laptop. both are hp and running windows 11. I have recorded my problem. but can not attach here.

我是创想三维的程序，发布新版本后发现出现个别用户被卡巴斯基拦截的情况。但提交卡巴斯基opentip验证的时候程序是通过的，且本地也复现不了相关拦截问题。图片提供了用户报错，用户版本，软件审核的一些信息。以下是我方程序的下载路径https://cdn.creality.com/ow/official/8ba70475-d5f1-4a3e-8956-c5d50c5b2c3b.exe。

经常玩传奇类私服游戏，但是这类网页经常被劫持，很难清除就选了卡巴优选版试试，结果发现完全扫描不到，不知道怎么解决

@Fon Stephen Cho Also disconnect your W10 device and connect your W11 device in your account.

Hello @Fon Stephen Cho, Welcome! The Kaspersky Plus subscription should be in (your) MyKaspersky account, select the Subscriptions tab: https://my.kaspersky.com/MyLicenses#/portal/pages/licenses - have (you) signed into the account to download & install a new Kaspersky Plus? Read: How to install the application. Thank you🙏 Flood🐳+🐋

Hello everyone, I would like to report a reproducible issue with Kaspersky Password Manager (App Store version 10.3.1) on macOS 26.0.1 (Tahoe, build 25A362). The application freezes immediately upon launch, showing no UI response until forcibly terminated. Observed behaviour After launching, the process kpm_app becomes stuck waiting for a blocked XPC port: This indicates that the app is trying to connect to an unresponsive or missing XPC helper service (com.kaspersky.kpm.bl.resolver), which never responds — resulting in a total freeze. Technical background The App Store build registers an internal XPC service com.kaspersky.kpm.bl.resolver. In macOS 26 (Tahoe), Apple introduced persistent sandbox XPC restoration: even after an uninstall or container cleanup, launchd automatically recreates the service entry on reboot. When that restored service doesn’t respond, kpm_app waits indefinitely on an XPC handshake during initialisation. Workaround (confirmed functional) Quit the app completely: Remove the broken resolver service: Delete the sandbox containers: In Finder → Go → Go to Folder… → ~/Library/Containers/ Delete the folder com.kaspersky.kpm.bl.resolver manually, then empty the Trash. Relaunch Kaspersky Password Manager. The app now starts and synchronises correctly. (Optional: create an empty file /Library/LaunchDaemons/com.kaspersky.kpm.bl.resolver.plist with zero permissions to prevent macOS from resurrecting the broken helper on next boot.) Expected behaviour The application should initialise its XPC connection dynamically during launch instead of relying on a persistent launchd registration that can become invalid in new macOS sandbox environments. Environment Component Version macOS 26.0.1 (Tahoe, build 25A362) Hardware MacBook Pro 16,1 – Intel i9 Password Manager 10.3.1 (App Store build) Distribution Mac App Store Reproducible Always, especially after restart Summary This appears to be a compatibility issue between the App Store sandbox and macOS 26’s updated XPC system. Removing or resetting the com.kaspersky.kpm.bl.resolver endpoint resolves the problem entirely. Please forward this to the macOS development team for validation and patching in the next release. Best regards, M. Kurzdym, PhD (UK)

Hello everyone, I’d like to report a reproducible issue with Kaspersky VPN Secure Connection (App Store version 3.5.0, build 30500.79.14444486) on macOS 26.0.1 (Tahoe). The application freezes immediately upon launch and remains unresponsive until forcibly terminated. Observed behaviour After launching, the ksec_app process becomes stuck in a waiting state, as seen in macOS diagnostic reports: This means the app is attempting to connect to a non-existent or unresponsive XPC helper service (com.kaspersky.ksec.bl.resolver), resulting in a permanent hang. Technical background The App Store build registers an internal XPC service com.kaspersky.ksec.bl.resolver. On macOS 26 (Tahoe), Apple introduced persistent sandbox XPC restoration. Even if the related container or plist is deleted, launchd automatically restores the entry at next boot. Since the restored service no longer responds, the VPN UI (ksec_app) hangs on the XPC handshake stage and never completes initialisation. Workaround (confirmed functional) Quit the app completely: Remove the stuck resolver: Delete the sandbox containers: In Finder → Go → Go to Folder… → ~/Library/Containers/ Delete the folder com.kaspersky.ksec.bl.resolver manually, then empty the Trash. Relaunch the VPN. It starts and connects normally after that. (Optional: to prevent macOS from recreating the broken resolver after reboot, create an empty dummy file /Library/LaunchDaemons/com.kaspersky.ksec.bl.resolver.plist with no permissions.) Expected behaviour VPN should initialise its XPC connection dynamically on launch, without relying on persistent system registration that may be invalidated by macOS sandbox changes. Environment Component Version macOS 26.0.1 (Tahoe, build 25A362) Hardware MacBook Pro 16,1 – Intel i9 VPN 3.5.0 (App Store build) Distribution Mac App Store Reproducible Always, after restart Summary This appears to be a compatibility issue between the App Store build and macOS 26’s updated XPC sandbox behaviour. Manual cleanup and deregistration of com.kaspersky.ksec.bl.resolver restores normal functionality. Please forward this to the Mac development team for verification and patching. Best regards, M. Kurzdym, PhD (UK)

I bought Kaspersky Plus for my laptop. While the subscription is still running, I upgraded the same laptop to Windows 11 and everything in the laptop was deleted. How can I continue with the same subscription in the new Windows 11?

Will Kaspersky Free really be canceled? I'm from Brazil

Kleiner Tipp, die Lizenz(en) für mehr als ein Jahr sind oft erstaunlich günstig. Es gab Momente da war eine Lizenz für drei Geräte günstiger als eine Einzelne. 😎 Dann lässt man halt zwei ungenutzt oder verschenkt sie. edit: Ich meinte vor allem die Lizenzen die über mehr als ein Jahr gültig sind. Aber ich freue mich sehr das dein Anliegen gelöst wurde und Danke für die zeitnahen Rückmeldungen.

Hat auf Anhieb geklappt. Vielen Dank an alle, vor allem aber an Kilauea. Zur Sicherheit mach ich mir jetzt noch 'ne Notiz für nächstes Jahr, damit es nicht wieder das selbe Problem gibt. asbachuralt

Das hatte ich befürchtet, genau den Fall hatten wir neulich schon einmal. Lässt sich aber lösen. Du hast offenbar einen Account bei MyKaspersky, weisst du das Passwort noch ? -- In MyKaspersky klicke auf Abonnements, dort solltest du die Optionen finden - "Download" <- du kannst das Programm inklusive Lizenz laden (im Notfall mache das ) - "an das Gerät senden" <- dort wählst du dein Gerät (PC) aus und die Lizenz wird übertragen. edit: Hast du einen Eintrag unter "Geräte" ?