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январь 2026 а проблема всё та же. Плавающая по экрану кнопка сильно мешает, а при её удалении (что легко можно сделает сам ребёнок с главного экрана), программа отключается и спокойно удаляется. Программа хлам, свою́ функцию не выполняет. За что вы берёте деньги?

Strange. I will uninstall it and install the free version to check if it has the same issue on my PC. I will let you know the outcome but it will be later today as I have to leave right now and I won't be back until this evening (I'm located in Belgium, it's 1:20 pm here right now).

Neredeyse her gün bu forumu takip ediyorum. Bir gelişme var mı diye. Teknik ekibe açtığım ticket ların haddi hesabı yok. Yoruldum. Yıllardır kullandığım övdüğüm kaspersky malesef benim gözümde sınıfta kaldı. Gelişmeleri takip ediyorum(gerçi gelişme yok tabi ki) Yıllık alıyordum süresi bitince uzatmayı düşünmüyorum. Üzücü.

Старый сервер был на 14 й версии.бэкап восстанавливался уже на другой сервер с 15 й версией.на 2-3х пк с виндой задача прошла успешно,но на большинстве не сработала,пришлось вручную менять адрес на клиентах.На пк стоит в основном 14 й агент администрирования.

I installed from that link, of course it is the Free version, but no issues here recording with KPremium 21.23 + W11 25H2.

3 ay oldu düzeltmeyi düşünüyormusunuz vpn i ? Bana müşteri hizmetleri ile görüş demeyin müşteri hizmetleri sorunun çözümü olmadığını söylemişti 1 ay önce ben hayatımda bu kadar rezil bişey görmedim.

Bonjour Berny, J'ai ouvert le ticket chez Kaspersky. Merci pour votre retour. Bonne journée. JD

Das ging schnell bei Kaspersky. Der Build MR24 21.24.8.522 wurde heute zum finalen Build erklärt und wird demnächst veröffentlicht. Mehr Infos dazu gibt es leider nicht. Somit kann ich nicht sagen, ob der Build schon morgen oder erst in 1 Woche verfügbar ist. Laut Kaspersky soll in ungefähr 2 Wochen die neue Betaphase mit dem Build 21.25.x.xxx beginnen.

I checked and there are no Cyberlink apps in the restricted group, in fact there aren't any apps in the restricted group.

Check if in Intrusion Prevention -> Manage Applications, there are any Cyberlink app / exe / service in restricted group.

Kaspersky Plus version : 21.36.6.614(a) Operating system : Windows 11 Pro x64 Build 26200 Here's a link for the free "Essentials" version but I use the version that comes with Cyberlink PowerDirector365, so I'm not sure the issue will also exist in the free version. https://www.cyberlink.com/downloads/trials/screen-recorder/download_en_EU.html?srsltid=AfmBOoqpqciu5GNZLWxJJcIW6L3Iapfg9VpBBjL3k80KjveFcktgyai-

Welcome to Kaspersky Community. Please provide version of KPlus and operating system installed. Link to download Cyberlink Screen Recorder 4?

Внимательно читать инструкции и делать пошагово, если не получается, то звонить в поддержку: https://support.kaspersky.ru/b2c/#contacts и попросить все сделать удаленно по возможности, либо по телефону пошагово консультировать.

Since some time I can't use Cyberlink Screen Recorder 4 (included in Power Director 365) anymore. I can start the program but it freezes and I need to stop it in the Task Manager. As suggested by Cyberlink I tried to run the program with the auto startup of Kaspersky disabled and it worked fine. As soon as I start Kaspersky Plus, the issue is back and I can't run Screen Recorder. PowerDirector works fine but screen recorder freezes after starting it. Any ideas or suggestions on how to solve this?

да все тоже самое. исключений нет, ни по статусу занятости, ни по половым признакам, ни по умственным ограничениям, ни по физическим. создание запроса в техподдержку и сбор данных - бесплатен, оплачиваете только покупку программного продукта

Yes, looks like a small bug in the cache, seems database signatures up to date and all protection modules enabled, and all status notifications are in green.

W11 25H2 + KPremium 21.23: I don't know it You get until this step, but the game need so many GBs installed and I don't have enough space in my VM now for such big crazy space. Try to disable Kaspersky FireWall and try again, if still issues, try to disable one by one the other protection modules, to identify where could be the culprit.

But still I will check once again when this happens. But tell me if protection components were disabled then how come Window Explorer restart solves it? Is it some faulty tray icon cache issue?

All enabled.

Let me time to try to reproduce Your issue in a virtual machine.

so what should i do? instead try to helping you only react laughing on me

Welcome to Kaspersky Community. Check Protection Modules section, if any disabled.

А что делать пенсионеру? Он умеет все это делать? А главное, кто оплатит этот банкет?

Dear Community We are facing an issue on our workstations where RustDesk is installed , Netagent is showing transport level error and cannot communicate with KSC and when we uninstall RustDesk and then reinstall Net-agent it start working properly. Does anyone faced this issue , How to solve it.

After upgrading to Windows 11 (Fresh Install from 10) I am seeing this weird issue. Sometimes when my PC boots the Kaspersky Tray Icon remains red for eternity. It shows Application is Starting when clicked and the main window is green meaning no threats whatsoever. Also if the protection is paused and then restarted it goes back to green or if Explorer is restarted it goes back to green. I have a Windows 10 PC where this issue never happened in 17 years of using Kaspersky. Details are below. Windows was last updated previous week. Since I am on a slow wifi it is set to do only monthly updates