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It's the fact that I'm stopped at every stage. - Postcode error on 1st page. - Unable to get to credit card page. - While on credit card page, unable to submit. I'm going to try a different computer. I'll let you know how I get on.

Yes, folder is already excluded. @AlexeyK file already was sent to K analist and i make upgrade.

@us_home Did you try to exclude the folder ?

Maybe a problem with bank account? 🤔

@denacre Try to contact the Support Team, for quick assistance use the Chat.

Here's the email I've received - 16 times now.

Looks like a Sign from above. 🙂

Thank you for advising ..wish you well in resolving!

When I check my email, there are 14 "We've saved your cart" emails containing the purchase I was trying to make, ie, Kaspersky Standard, 10 devices, 1 year, advising me to click on a link to "Return to cart". Really strange. Seems like no-one else is having this problem.

We confirm, the issue returned. Working on a fix. Sorry for the trouble.

No VPN Tried again on my phone and somehow managed to get through to the page where you enter your credit card details, but when i click 'Buy Now', nothing happens.

🤔 I guess You are not using any VPN service...

Thanks Yury!

Hello. This is not the database date, it's build date. If you downloaded the latest version of the utility, the databases is actual. Unfortunately, this isn't possible now. We'll add it in the next KVRT version.

.. über LAN-Kabel an den Fritz!Box-7490-Router

Wie ist der Drucker angeschlossen ?

Kaspersky.co.uk Using Firefox Tried with a clean profile - same problem Tried on my phone as well - same problem

Hi team, as I can only run KVR in non-GUI mode, is there a way to check if the patterns used are up-to-date? I've downloaded and installed the tool yesterday and it's showing "compver: 24.0.5.0 x86-64 (Jul 9 2024 17:36:48)". Thanks.

Hallo Tschekker, ich habe den Druckernamen von EPSON WF-C5790BA auf EPSON geändert. Auch das hat nichts gebracht. Sobald VPN aktiv ist, geht der Drucker offline. Das gleiche wenn ich die IP-Adresse anstatt des Namens eingebe - oder was meinst du mit "Drucker über die IP-Adresse auswählen"?

Ух, у себя в журналы заглянул - а там целая куча таких кодов. Походу тоже ломанули по-взрослому, причем все устройства пачкой. Как лечить - ума не приложу. Если только у Алисы спросить совета.

Do you read what people write to you?

From 1st post sir:

I can't see clearly any file. Repeat for the third time: first of all, update the product version, KAV is outdated - bugs are no longer fixed.

You can see clearly that all content are in Program Files (x86) PCM. Why i open a ticket for this manner if problem is in another place?

@ursu82 How can we verify that the exception was created correctly if you're hiding all information? If the first three exceptions in Program Files (x86) were made for the same file, update the product version to K. Standard as @Berny recommended above. And submit the file via TIP (button "Send to reanalyse") or customer service as @harlan4096 proposed.