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удалил старый касперского, скачал вручную дистрибутив keswin_12.11.0.637_ru_aes56 и установил. проблема больше не наблюдается. пока... посмотрим как поведет себя следующее обновление

Добрый день. Если у вас есть лицензия на любой коммерческий продукт Лаборатории Касперского, обратитесь в техподдержку. В противном случае попробуйте создать тему на форуме Клуба лаборатории Касперского, выполнив порядок оформления запроса о помощи.

Добрый день всем. Поймали шифровальщика, текс письма следующий: Your files have been encrypted by CLEARWATER Ransomware. Unluck 😞 Do not attempt decryption or recovery without proper instructions or your data will be lost. To contact us, write to this TOR address: http://b6rgpykvtyqah4q5tii25ouevr5g3u2s7pqc24jdlyhrfms3itljtkqd.onion/index.html?chat=d65ad8b7-34f0-49fd-b809-8724695081f0 Or Telegram: @ClearWaterRecovery And remember, nothing personal, exclusively business! Have a nice day, jolly Christmas and Happy New Year! 🙂 Есть куча файлов которые хотелось бы расшифровать. Подскажите кто сталкивался как их можно расшифровать и что для этого нужно ?

朋友，你何如知道这是中了银狐病毒啊？ 我从没听说过有这种现象，尤其是弹出“使用VPN更新失败”

What if You try this mask in the exclusion?

可以发邮件给 说明你的问题 上传附件，恶意文件打包压缩，加密码infected。 另外还有个专门上传恶意软件的邮箱是 也是上传加密打包的文件，用english说明下是false positive还是 false negative。可以简单介绍下恶意软件类型。

Hello Harlan. I done it ,copy/pasted the URL and put it at Trusted URLs but still nothing 😕 I appreciate your help though. Thank you

Welcome to Kaspersky Community. Kaspersky still does not support ARM devices.

@Gunnish Bonjour, Merci pour votre retour d’information 👍 j'étais sur le point de vous demander de vérifier, selon les informations dont je dispose le problème devrait être résolu. Dans le cas ou le problème refait surface n'hésitez pas de nous en informer.

Welcome to Kaspersky Community, I can't reproduce the issue in my KES 12.11 🤔 if You continue getting the issue, You can add the URL to Trusted URLs in Network Settings -> Scan Encrypted Connections -> Trusted URLs / Addresses. https://support.kaspersky.com/help/Kaspersky/Win21.23/en-US/201001.htm

Ciao @Baby82 Ciao e benvenuta/o nel forum 😊 Per questioni specifiche sul rinnovo automatico, sugli upgrade/downgrade di piano e sulle condizioni economiche applicate (sconti, prezzi, ecc.), il modo migliore è contattare direttamente l’assistenza tecnica di Kaspersky. Loro possono fornirti informazioni precise in base al tuo abbonamento e alla politica commerciale vigente. 👉 Ti suggerisco quindi di rivolgerti all’assistenza ufficiale Kaspersky tramite i canali dedicati (chat, email o supporto clienti vedi qui -->https://support.kaspersky.it/b2c/it ) per avere tutte le risposte aggiornate sui costi e sulle opzioni disponibili. In generale, da esperienza comune: È possibile cambiare piano (upgrade o downgrade) in fase di rinnovo o anche prima, ma le condizioni (costi extra o sconti) dipendono dal periodo, dalle offerte in corso e dalle regole del contratto. Solo l’assistenza ufficiale può confermarti se potrai mantenere eventuali sconti attivi al momento del rinnovo, o se questi valgono solo per nuove sottoscrizioni. Saluti

Bonjour Pas de retour du service client , mais sa fonctionne de nouveau 👍

Please can you have the app kapersky on Windows ARM

If You mean you have a system with different users, and You want to uninstall/install Kaspersky only in specific account, I guess that can't be done, still I would ask to K. Support

может быть конечно... @soaowo12332, проверьте предварительно компьютер с помощью Kaspersky Virus Removal Tool.

а это вопросы к продавцу. Ну или в техподдержку.

Возможно активное заражение.

Добрый день. Попробуйте установить с этого дистрибутива.

Windows版本：Win 11 25H2 Kaspersky 应用程序的名称和版本号:21.20.8.505 坚果云同步功能一直打开没问题，但是一旦暂停同步，坚果云就会卡死无法恢复，界面完全冻结。问客服说可能是卡巴斯基的问题。希望复现一下。

Thank you but it's not as I did that BEFORE installing Kaspersky. Just need to know how to uninstall (well now install as I've uninstalled it completly for now) Kaspersky to a single user and not ALL users

@Skippy Welcome. For your security Kaspersky is detecting malicious installers !

I visit a site almost everyday one year now and more. Didn't had problems. Today watched something there and suddenly I got Kaspersky message (at my language) that saying the certificate isn't valid and it is advised not to visit this site. Never had problems with the site and Kaspersky show me problem only with this. The site had some adds but I blocking them but that was something that always happened and the antivirus never showed me problems with this. What can I do to unblock the site and use it again?

Basically, a the title says, how do I uninstall for just a single PC user account. Unfortunatly, need to for the 'schools' apps and programs to be insatlled. Supposedly they see the AV there and it fails!

Windows 10 22H2 не знаю скачивал 3 часа и завис на 99 процетах с ошибкой Windows не удается получить доступ к указанному устройству, пути или файлу.