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@Berny I noticed the reason it kept redirecting me to the same us site and failing to redirect me to the South Africa site was because I use Starlink. I switched my internet connections and managed. I managed to get into contact with an agent who is assisting. I should be good to go. Thanks for the guidance. Much appreciated.

@OlympusAres Please switch to another DNS server ?

@Berny@harlan4096 I tried changing the location and keep getting this error. 😔 I even tried on different browsers.

@FXbr Welcome. Please check IP location on https://www.maxmind.com/en/locate-my-ip-address ?

@OlympusAres Link https://support.kaspersky.com/us/b2c/US#request is pointing to : Support > Support for home products > United Sates of America (USA) Please see → Guide on Kaspersky software availability in the United States " To comply, we must limit the availability and functionality of our products and services for US customers " Please try the Global Technical Support link → https://support.kaspersky.com/b2c/#contacts ?

kaspersky premium üyeliğim var uygulamadan film izleme usd bölgesini seçmeme rağmen netflix hala veriyor bu yüzden satın aldım vpni yardımcı olun lütfen

@Berny@harlan4096

Please submit a case in Kaspersky Company Account https://companyaccount.kaspersky.com/

Eu estou tendo esse erro ao tentar executar uma tarefa a partir de um ou mais dispositivos. Seguem os prints abaixo

The below is the screen I get once logging the query. No reference or INC number. I have checked my email, including my spam and there is also nothing.

I purchased it in Botswana. The shop is headquartered in South Africa. I filled the form twice, still haven't gotten a response. I will try again. I don't remember seeing an incident or reference number.2

Hi, I have replied on Kaspersky VPN to connect to a Spanish IP, and it had been working until recently. Now, even though I select Spain under location, I get connected to an Italian proxy (IP Location). Therefore, I have been unable to connect to necessarily geo-restricted Spanish locations. Please fix ASAP? Is there a workaround? Thank you.

после этого удалите аккаунт на устройстве и вновь его к нему привяжите

пробовал, есть другие варианты?

попробуйте на самом устройстве выполнить обновление баз, как описано в статье https://support.kaspersky.ru/help/Kaspersky/Android_11.121/ru-RU/71806_1.htm

да нет, пишет в самом браузере на пк

а в самом приложении разве это же не пишет?

почему в аккаунте пишет "возникла проблема с базами приложения"? есть кто уже сталкивался?

@Tahmeed702 hello Please follow the requirements https://support.kaspersky.com/ksc/15.1/255791 , the last compatible SQL version is 2022. Use the instructions for upgrading https://support.kaspersky.com/13920

I am unable to register the devices, but when I send the link to the email, the following information appears attached, How can I solve this?

Браузер. waterfox и яндекс корп.

Kaspersky Endpoint Security für Windows 12.9.0.384 wurde am 18. April 2025 veröffentlicht. Voller Support bis - noch keine Info Eingeschränkter Support bis - noch keine Info Infos https://support.kaspersky.com/de/kes-for-windows/12.9?page=main Online-Hilfe https://support.kaspersky.com/de/kes-for-windows/12.9 Neuerungen https://support.kaspersky.com/de/kes-for-windows/12.9/127969 Systemanforderungen https://support.kaspersky.com/de/kes-for-windows/12.9/127972 Download https://www.kaspersky.de/small-to-medium-business-security/downloads/endpoint Dazu noch ein Info von Thomas Becker: Das Inplace-Upgrade (Seamless Update) auf die neue KES 12.9 wird demnächst starten. Zuerst sind Ende Mai die russischen Lokalisationen dran, diese werden in Wellen verteilt. Danach kommt dann Mitte/Ende Juni die englische KES dazu. Für deutsche Lokalisationen sieht das wie folgt aus: KSN aktiv: Update startet am 01.07.2025 Rest: Update startet am 08.07.2025 Grüße Alex

про какое приложение речь? про браузер?

А зачем мне тогда антивирус, если он не будет проверять трафик браузера? В теме написано, что это WebRTC, звонки идут через браузер. Раньше этим страдал только dr.Web. Теперь и касперский подключился к блокированию WebRTC?

попробуйте приложение добавить в доверенные и в окне Исключения для приложения поставит галочку Не проверять весь трафик https://support.kaspersky.com/help/Kaspersky/Win21.21/ru-RU/201385.htm