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Welcome to Kaspersky Community. Have You seen the warning and clicked over it?

Тоже задумался о переходе, продлевать ни чего уже буду, альтернаты есть, занесу деньги тем у кого все работает. А уходить конечно не очень хочется... но рынок порешал, кто то прогнулся и все сломал...

Re bonjour à toutes et à tous ..... Je ne sais pas si çà peut aider mais je viens d'essayer avec un autre VPN et la connection se coupe également ! Donc, peut-être que le problème ne vient pas de Kaspersky mais plutôt de Windows .... ???

I gave you a link in your previous thread. https://products.s.kaspersky-labs.com/

I am contacting you regarding an urgent issue with my Kaspersky Plus subscription. Suddenly, the VPN stopped recognizing my active subscription. I tried everything on my side: restarting my router, reinstalling the application, clearing data, and even installing it again on my laptop.

Problem The KSC Web Console is used to export a list of devices, but it is unable to export the column for the operating system. Log in to the KSC Web Console. Go to Assets (Devices) → Managed devices, and check the Operating System column. Export the list to CSV or TXT Operating System column cannot be displayed. Reason and solution This issue is fixed in KSC Linux 15.3. Follow the steps to fix the issue in KSC for Windows: Install Python 3.12: https://www.python.org/ Install urllib3 and KlAkOAPI libraries: https://support.kaspersky.com/ksc/15.1/211453?version=latest Download the script custom_script_operating_system_details.zip Extract cmd and py files to Python installation folder. Run the script by running the cmd file.

Dear Community For testing purposes, I need the 2019 version of Kaspersky Total Security. Is it possible to activate the Plus license in Kaspersky Total Security? Please provide the download link for previous versions of Kaspersky Total Security.

У меня тут антивирус заканчивался, как раз. Думал продлевать или нет. Решение пришло как-то само собой... Поищу альтернативу. Жаль за ВПН уже не могу запросить возврат. Как в том анекдоте про ложечки. Ложечки может и найдутся в скором времени, но осадок останется.

İlerleyen zamanlar için eklenme çalışmaları var ancak kesin bir şey diyemeyiz. Söylediğim gibi isteklerinizi destek kanalıyla iletişim kurarak bildirmelisiniz.

Welcome to Kaspersky Community. https://support.kaspersky.com/help/Kaspersky/Win21.23/en-US/246063.htm You can try enabling "Allowing managing...", but probably won't work, because I'm having the same behavior with tool AnyViewer Pro 🤢 You could try also this: But it did not work either here, so 🤷‍♂️ it seems the list of Trusted Remote Access tools supported by Kaspersky is very short...

I absolutely agree with you. They act like the problem is on our end, but the issue is glaringly obvious. The VPN hasn't been working from the moment they switched to the PURE VPN system. It's been almost 15 days, and they still haven't fixed it.

I've been using both RustDesk and Kaspersky Standard for several years. Recently, I needed to use the remote connection to interact with the Kaspersky interface to grant a local access permission (specifically, allowing access to a localhost). However, I found that I was unable to click on or interact with the Kaspersky application window via RustDesk. I ultimately had to resort to using a different remote connection software just to complete this task. I thoroughly checked the Kaspersky settings but couldn't find a way to change this behavior. My question is: Is it possible to configure Kaspersky to allow interaction with its interface while connected via RustDesk?

Well, tried it again after all this time and still not working for me. Even with the new updated version. My "Other" VPN works. Not naming just to stay polite. So obviously I am not the problem. The issue I have since this all started is why haven't we been notified before such an impactful change. No emails or no internal app notification that there might be some disturbance. Just this problem that forced customers to wonder and look for a problem that is not theirs. I'm voicing this out because I do believe Kaspersky is the best AV out there but man don't pull this **** ever again. I know software are not perfect but there's definitely a better way to treat customers. I hope you take note of that. Respectfully.

Description Error looks like this. Blocking via rules works correct, but instead of KWTS blocking page you see an error "ERR_TUNNEL_CONNECTION_FAILED" Cause You can read about this in Online help "The reason for this is that in order to establish encrypted HTTPS connections the user's computer requests from the proxy server a connection to the web server using an HTTP message containing the CONNECT method (hereinafter also "a CONNECT request"). The ability of proxy servers to process CONNECT requests and reply to them is limited at the level of the HTTP protocol. The proxy server can either notify the user about a successful connection, or terminate the connection. In order for the Block and Redirect to be applied correctly, you need to enable decryption of TLS/SSL connections and add the CONNECT method to exclusions or create a bypass rule for it. If there are no traffic processing rules that allow CONNECT requests, the connection will be terminated." How to solve General information - https://support.kaspersky.com/KWTS/6.1/en-US/186283.htm Step by step: 1. Add a certificate for decryption - https://support.kaspersky.com/KWTS/6.1/en-US/186279.htm 2. Enable decryption - https://support.kaspersky.com/KWTS/6.1/en-US/186340.htm 3. Set the BUMP default action - https://support.kaspersky.com/KWTS/6.1/en-US/186341.htm 3. Create an access rule you want - https://support.kaspersky.com/KWTS/6.1/en-US/171353.htm 4. Add an exception to the access rule. HTTP method CONNECT. - https://support.kaspersky.com/KWTS/6.1/en-US/189214.htm

она и сейчас центрируется: Более того, она при любом масштабе центрируется. Вот 175% Это новая заметка. Существующая привязана к окну программы. Да, если у вас разрешение экрана 800х600, то она конечно вылезет за экран. Но в технических требованиях прописано: Разрешение экрана: 1280x720 пикселей или выше. И при этом разрешении все на экран помещается.

Так и я 2 свежие декабрьские покупки отменил, сделал запрос на возврат средств. за 3-7 дней должны вернуться. А пожелания лаборатории исключительно доброжелательные, их продуктами пользуюсь наверное с самого их начала и надеюсь продолжать использовать и дальше. А по обсуждаемому - да, надо строже описывать пределы применения, без недомолвок/умолчаний и отсылок наверх. Хотя конечно часть покупателей сразу получит верую информацию и просто не сделает заказ з.ы. деньги вернули

поиск ищет везде формулировка предложения непонятна, нужно разбираться с каждой страницей индивидуально, если не работает. я против такого предложения, нужно уметь настраивать любой софт под свои нужды размеры экрана и разрешения должны соответствовать системным требованиям, чтоб ничего никуда не вылазило

Hello @TINATINA, Thank you for posting back! There's no Kaspersky PURE help desk - that we're aware of, all Kaspersky support is available via Kaspersky Customer Service: https://support.kaspersky.com/b2c#contacts OR https://support.kaspersky.com/b2c/global#contacts. If (you) engaged with Kaspersky support to the point (you've) detailed above, where the Kaspersky engineers have provided trouble shooting steps & data analysis requests, then an incident request will have been raised, it's prefixed with INC0000*; IF you choose not to share it, no one can offer any further assistance, equally; IF(you) refuse to assist Kaspersky by providing data for them to *analyse* to assist (you) it's nigh on impossible to help you; the Kaspersky team don't have crystal-balls, x-ray vision or magical powers; please read the Support Rules for Kaspersky Software: 7. Rights and Obligations of the User When communicating with Technical Support/Customer Service specialists, the User must provide Kaspersky with timely responses, information about the purchased License, and any information reasonably necessary to properly process the request. And don't fret about the red-herring double-vpn, it's not available for android & never was. Bottom line - it seems to us, by refusing to provide the incident request number, you don't actually want to be helped. We wish you all the best. Thank you🙏 Flood🐳+🐋

Merhaba Windows 11 kullanıyorum. Yönlendirici özelliği geri gelecek mi ? Şu an için kaldırılmış durumda. Modem/Router bazında vpn ayarları yapmak için oldukça kullanışlı bir ayardı.

ok thx then i think we can close this topic i keep an eye on hmpa and mark this as false postive. best regards

требуйте возврата

@scip This folder contains files necessary for the Protected browser (Safe money). When you start it, files and settings are transferred here from your regular browser(s). There are no detections in the second system, because these files simply don't exist, I guess. Most likely, this is the Sophos engine, which often gives false detections, a lot of files seem "suspect" to it.

Было бы чудесно: 1. Чтобы поиск искал название и в папках 2. Пусть, наконец-то, заработает нормально исключения в игнорируемых для айпи, а лучше сделать нормальные маски для этого. 3. Поубирать автозаполнение для приложений (Android), где тупо веб... и в исключения н добавить, и запаривает закрывать сохранение. 4. Нормально заработало автозаполнение, если выбираешь только определённую страницу, где должно работать... 5. При открытие заметки, чтобы центрировалась на экране ноута, а не залезала постоянно за края, каки другие записи... P.S. Аналоги хуже, не вопрос, но и болячки многие долгие и слишком долго и не всё фиксится, жаль.

Thanks 4 replys so i guess its false positive but why they are in the kaspersky folder even when they not belong to kaspersky ? and why they reinstall even when i quarantine or delete ? and my second rig doesnt have these false postives..? best regards

100%. Подпишусь под каждым словом.