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> How to report undetected viruses or false positives to the viruslab, No links to malware in the forum please!
Don Pelotas
post 14.05.2006 17:46
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The official policy is no links to live malware and if you want something checked simply do it one of these ways:

1. Via this submission form: http://support.kaspersky.ru/virlab/helpdesk.html?LANG=en, this gives you the option of reporting false positives, reporting new malicious files which is not detected yet or reporting programs, this could be what is suspected to be roque programs, fake anti-viruses etc.

2. Via mail:

A. Put the suspected virus in a password-protected zip or rar file.
B. Compose an email message (only short description) and attach the zip file.
C. Include the password in the body/subject of the email. If you suspect a false positive, then include "Possible false positive" in the subjectline.
D. Send the zip/rar file to newvirus@kaspersky.com

This post has been edited by Don Pelotas: 24.09.2013 08:49


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