Windows apps not working with Kaspersky Premium

[lexbahn]

Many times, many of my Windows apps stop working.  No amount of fixing using Microsoft or Kaspersky solutions works.  Some of the apps work when I "Run as Administrator".  My only solution to the problems of the apps not working normally was to uninstall Kaspersky Premium and then reinstall it.  This is cumbersome.

I'd like to keep using Kaspersky without the apps' crashes.  Apparently, in these states, I will be unable to continue.

Can anyone resolve my problem with apps running on Windows 10, including Microsoft 365 and others, while Kaspersky Premium is also running?

[Berny]

@lexbahn Hi,

This is weird  🤔 , I think that Kaspersky Technical Support is your best option , for privacy reasons we don’t request system logs.

[harlan4096]

Can You provide the version of KPremium installed?

[lexbahn]

Thank you for your reply.

I don't have the version numbers.  However, the versions are all updated.  The problems have been happening over the past year, but all solutions are kept up to date.

[harlan4096]

The last version 21.23

[lexbahn]

Thank you.  I've found my version number.  It is 21.22.7.466-1 (c).  According to harlan4096, it doesn't seem to be the latest version.  Other documentation states that updates are automatic.  The virus database was updated this morning.

How do I contact support?  I must be really dumb not to have found the way.

[harlan4096]

K. Support