Unblock Web Site

[HelloWorld]

Hello guys

I encountered an issue accessing a public IP address due to blocking by Kaspersky (IP address of a website). Despite adding this address to the network exceptions and trusted URLs, the problem persists. I need the correct steps to unblock this address.

 

Any help pls

[harlan4096]

Welcome to Kaspersky Community.

 

Can You explain how are Your trying to access to that public IP?

 

Any capture of the warning / blocking of Kaspersky?

[HelloWorld]

Thank u man!

 

I am the administrator of Kaspersky, using the Kaspersky Security Center (KSC) console. I installed Kaspersky Endpoint Security (KES) on the devices. Before installing KES, the client could access a specific address, but after the installation, access to the address (e.g., https://192.168.1.45:8080) is blocked. However, when I deactivate Kaspersky on the device, I can access the address without any issues

[harlan4096]

Hum... but this looks like a local private IP in Your network or?

 

There are millions of routers + local networks with that address, so it's impossible that is a public IP.

[HelloWorld]

No, this is just an example. We have a public IP address

If you can, please assist me in making this IP trusted in the policy and unblocking it.

[harlan4096]

And do You get any K. blocking notification?

My KES is not administrated via KSC, did You try to add an exclusion in NetWorks settings -> Scan Encrypted connections -> Configure Trusted Addresses:

 

[HelloWorld]

There is no notification

 

[harlan4096]

If my previous suggestion does not work, what about to add a packet rule:

 

 

Typing, in Remote addresses, the IP, save the rule, and put this new rule on top of the packets rules.

[HelloWorld]

how to do that from KSC, the console

[harlan4096]

Probably You have to You to FireWall settings policies -> Packet Rules.