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''The application was not installed. Your computer may be infected by viruses'' file attached

several days ago i bought a new laptop, started using it before the configuration of kaspersky on the new device. i connected to my phone that might have been infected. now i wanted to complete the installation of the kaspersky on my new laptop. i got this communication. what am i supposed to do?  when i click on ''learn more'' or ''support'' it sends me to a website where i cant find the solution to my problem

is there any customer support email i can write to?

Screenshot 2025-03-08 151405.png

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