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Spam filtering problem in Thunderbird with kaspersky standard


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vietchuong2018
Posted

As shown below, the kaspersky standard detected spam and marked the message (when clicking on the message header link) as spam. But in the inbox still not categorize (do not add the word "spam") to the original subject. Because of that, my thunderbird can't filter messages with the header "SPAM" into a separate "spam" folder. Please help.
Thanks

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vietchuong2018
Posted

Is there anobody to help me?

harlan4096
Posted

Welcome to Kaspersky Community.

 

Please tell which Kaspersky version do you have installed.

  • Like 1
vietchuong2018
Posted
44 minutes ago, harlan4096 said:

Welcome to Kaspersky Community.

 

Please tell which Kaspersky version do you have installed.

image.thumb.png.dd8a71e6df0b4ffadf3b31b830b2c9b4.png

  • Like 1
harlan4096
Posted

I'm trying to reproduce Your issue, but in a Kaspersky Plus beta 21.14 + TB 102.11

 

I created these 2 filters in my TB according to K Anti-Spam module:

 

image.thumb.png.203f706df74f48f47d50d46981a552f6.png

 

Also, these are my settings related to Junk:

 

image.thumb.png.257584cd4f8df0a45f4d2a259eb01b75.png

 

I'm trying with a gmail account (POP).

 

I'll tell You my findings ?

  • Like 2
Posted

@vietchuong2018

3 hours ago, vietchuong2018 said:

why uncheck label [spam] when it is spam ?

I ?mis?understood that the header modification ["!!SPAM"] was disturbing the functioning from your Spam filter in Thunderbird ? . Please wait for further comments from @harlan4096

  • Like 1
  • Solution
harlan4096
Posted

With the previous config I posted, it is working fine so far:

 

image.thumb.png.fdf1d5c755b506c3527543a99e0b8852.png

 

In 2 messages, K. Anti-Spam module added the tag and TB filtered them and moved to the local SPAM folder I created for the filters.

 

I forgot to post my config in K. Anti-Spam:

 

image.thumb.png.74b49bdc16486290abccaec690f9cd63.png

  • Like 1
vietchuong2018
Posted

Thank you guys, it is working now.

  • Like 2
harlan4096
Posted

Great, I created manually a SPAM folder in local folders, but own TB Anti-Spam system probably will create also an additional Junk folder in Your POP account folder structure. So You can modify the filter I created to move there also the messages tagged as SPAM by Kaspersky, and have all SPAM messages in the same folder ?

  • Like 1

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