Jump to content

Sending sample


Go to solution Solved by Flood and Flood's wife,

Recommended Posts

  • Solution
57 minutes ago, likeastar20 said:

How do you send a file to Kaspersky that it is too big for Kaspersky Threat Intelligence Portal — Analysis ? 

Hello @likeastar20

Welcome!

  • Log a case with support, select either Chat or Email, select Malware, False Positive template, zip the object & password protect the zip archive with a password, either: malware or infected as the password → make sure you tell support the password & a detailed history, including any alert events, logged by Kaspersky software
  • Explain to support, the file is too big to upload to https://opentip.kaspersky.com/
  • Ask support to please send the case to the Virus Lab. 

Thank you?
Flood?+?

Edited by Flood and Flood's wife
  • Like 1
  • Thanks 1
Link to comment
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now


×
×
  • Create New...