Real time protection dosent remove malware

[Snowwolfboi]

dear Kaspersky i maybe have found a bug in kis for me i donwloaded 2k+ malware but the rtp on kis does not remove it or it find them very slow and remove them 2x slow as it find the malware on my windows 10 home 21h2 machine

[Berny]

@Snowwolfboi 

Can you please check your reports and post a screenshot from the detection:

Kaspersky > More Tools > Reports

 

Link

[Snowwolfboi]

@Snowwolfboi

Can you please check your reports and post a screenshot from the detection:

Kaspersky > More Tools > Reports

 

Link

it dosent alerted me because my steam was open omg im stupid

[Snowwolfboi]

@Snowwolfboi

Can you please check your reports and post a screenshot from the detection:

Kaspersky > More Tools > Reports

 

Link

only the ransomware i had got removed by file antivirus the rest was removed by scanning the files not by the file antivirus send it to your tech guys so they can fix the issue or do i need to get the h patch for kaspersky bc i run 21h2 of windows 10

 

[Berny]

@Snowwolfboi  Did you proceed with another scan , anyway even if the detection was not resolved Kaspersky blocked the object.

[Snowwolfboi]

@Snowwolfboi  Did you proceed with another scan , anyway even if the detection was not resolved Kaspersky blocked the object.

sure but when does patch H come in Denmark

[Berny]

@Snowwolfboi 

Patch"H"  gets gradually released on the K-Lab Update Servers, please update during the coming days from time to time the Databases manually + reboot your PC