Problem installing kes on windows [MOVED]

[gerald95]

This is the problem when trying to install kaes 11.0.11 on a windows machine with service pack.

How do I solve it?

[nexon]

Hi, 

Welcome.

New fresh install or reinstalling product?
 

[gerald95]

Hi, 

Welcome.

New fresh install or reinstalling product?
 

New install

[nexon]

Can you run this tool and zip archive upload here and post link in your next reply.

[raviparker]

Hello,

When you install, and once this error is encountered, simultaneously open windows Event Viewer and check system or application log. It can give you hints as why the application installation fails.

Secondly, since agent is installed, try deploying  the KES via KSC and check. KSC event can also help you narrow down the issue.

[gerald95]

Hello,

When you install, and once this error is encountered, simultaneously open windows Event Viewer and check system or application log. It can give you hints as why the application installation fails.

Secondly, since agent is installed, try deploying  the KES via KSC and check. KSC event can also help you narrow down the issue.

the solution was to change my hard drive I had problems, I ran a scan disk and a disk check and determined that it was the hard drive, thank you very much

[Guest #37]

Hi,

All the cases that I have encountered with that error is due to incompatible software installed on the host. The other possibility is hard drive problem.

Regards