Skip to content
View in the app

A better way to browse. Learn more.

Kaspersky Support Forum

A full-screen app on your home screen with push notifications, badges and more.

To install this app on iOS and iPadOS
  1. Tap the Share icon in Safari
  2. Scroll the menu and tap Add to Home Screen.
  3. Tap Add in the top-right corner.
To install this app on Android
  1. Tap the 3-dot menu (⋮) in the top-right corner of the browser.
  2. Tap Add to Home screen or Install app.
  3. Confirm by tapping Install.

Payment put on hold and not released

  • Author

I paid for a second copy of antivirus and it has been put on hold. I replied to the message twice to say it was intentional and still nothing. I want to activate urgently so i can check this laptop which i have concerns about.

Also seeing I paid for the licence in good faith surely i am entitled to get my activation

please advise anyone who has an idea how it can be expidited

thanks furcat98

Featured Replies

I paid for a second copy of antivirus and it has been put on hold. I replied to the message twice to say it was intentional and still nothing.

I want to activate urgently so i can check this laptop which i have concerns about.

Also seeing I paid for the licence in good faith surely i am entitled to get my activation

please advise anyone who has an idea how it can be expedited

 

Hello @Furcat98,

Welcome!

Please follow all instructions on: What to do if you did not receive the activation code after buying a Kaspersky application.

Thank you🙏

Flood🐳 +🐋

  • Author

Thank you for replies. it was solved after a little while they replied and gave me the activation. Haven't

come across anything like that before

Thank you for replies. it was solved after a little while they replied and gave me the activation. Haven't come across anything like that before

Hello @Furcat98, 

You’re most welcome!

Thank you for taking the time to let us know, we’re delighted the issue is resolved🤸 !

Flood🐳+🐋

Guest
This topic is now closed to further replies.

Account

Navigation

Search

Search

Configure browser push notifications

Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.