Payment put on hold and not released

[Furcat98]

I paid for a second copy of antivirus and it has been put on hold. I replied to the message twice to say it was intentional and still nothing. I want to activate urgently so i can check this laptop which i have concerns about.

Also seeing I paid for the licence in good faith surely i am entitled to get my activation

please advise anyone who has an idea how it can be expidited

thanks furcat98

[Flood and Flood's wife]

I paid for a second copy of antivirus and it has been put on hold. I replied to the message twice to say it was intentional and still nothing.

I want to activate urgently so i can check this laptop which i have concerns about.

Also seeing I paid for the licence in good faith surely i am entitled to get my activation

please advise anyone who has an idea how it can be expedited

 

Hello @Furcat98,

Welcome!

Please follow all instructions on: What to do if you did not receive the activation code after buying a Kaspersky application.

Thank you🙏

Flood🐳 +🐋

[Furcat98]

Thank you for replies. it was solved after a little while they replied and gave me the activation. Haven't

come across anything like that before

[Flood and Flood's wife]

Thank you for replies. it was solved after a little while they replied and gave me the activation. Haven't come across anything like that before

Hello @Furcat98, 

You’re most welcome!

Thank you for taking the time to let us know, we’re delighted the issue is resolved🤸 !

Flood🐳+🐋