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No access to internet with VPN on.

I Cannot Connect my Kaspersky VPN. When I Connect Kaspersky Showing errors

Screenshot 2023-12-22 184309.png

Featured Replies

@Tubabd00 Welcome

I can’t reproduce your issue , please reboot and try again ?

I'm having the same problem here.
Disabled VPN on one device and suddenly the only options I have to reconnect are: 

Fastest Server
USA


All other countries/regions are missing.

My favorite ones are giving the same error message as you ? 

I have rebooted PC, terminated .exe, meddled with settings as much as possible - no avail.

VPN.PNG

Edited by Anticheese
added visual ref

@Anticheese Welcome.

I can't reproduce your issue , please reinstall on-top Kaspersky VPN + reboot ?
Also please check if you are signed in in your Profile ?

Spoiler

k_vpn_102.thumb.jpg.73d847b844f04b6cfb40d7485e7cbb59.jpg

 

I am not able to access the internet when VPN is on? Running Windows 11.  VPN version 21.15.8.493 (a).  This is happening on both Dell laptops I use.  Cell phones and my work laptop using the same connection have no issues (none of these devices use Kaspersky VPN.

Thanks.

51 minutes ago, Berny said:

@Anticheese Welcome.

I can't reproduce your issue , please reinstall on-top Kaspersky VPN + reboot ?
Also please check if you are signed in in your Profile ?

  Reveal hidden contents

k_vpn_102.thumb.jpg.73d847b844f04b6cfb40d7485e7cbb59.jpg

 

Good news and bad news, I suppose?
Consequentially I did manage to get it to work but it stopped working for other devices I had KVPN set up on.
I uninstalled, rebooted, cleared logs/saved data, shut down, powered on, installed KVPN from Kaspersky Premium directly and after a bit it connected to my email account.
It is back to displaying countries for this device and connecting successfully (hurray) but I noticed my other devices are now experiencing the same issue I had with this one before I started this endeavor so now I'll have to do the same on 4 other devices ?
 

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