December 22, 20232 yr I'm having the same problem here. Disabled VPN on one device and suddenly the only options I have to reconnect are: Fastest Server USA All other countries/regions are missing. My favorite ones are giving the same error message as you ? I have rebooted PC, terminated .exe, meddled with settings as much as possible - no avail. Edited December 22, 20232 yr by Anticheese added visual ref
December 22, 20232 yr @Anticheese Welcome. I can't reproduce your issue , please reinstall on-top Kaspersky VPN + reboot ? Also please check if you are signed in in your Profile ? Spoiler
December 22, 20232 yr I am not able to access the internet when VPN is on? Running Windows 11. VPN version 21.15.8.493 (a). This is happening on both Dell laptops I use. Cell phones and my work laptop using the same connection have no issues (none of these devices use Kaspersky VPN.
December 22, 20232 yr @TJD707 Welcome. Please contact Kaspersky Technical Support → https://support.kaspersky.com/b2c/
December 22, 20232 yr 51 minutes ago, Berny said: @Anticheese Welcome. I can't reproduce your issue , please reinstall on-top Kaspersky VPN + reboot ? Also please check if you are signed in in your Profile ? Reveal hidden contents Good news and bad news, I suppose? Consequentially I did manage to get it to work but it stopped working for other devices I had KVPN set up on. I uninstalled, rebooted, cleared logs/saved data, shut down, powered on, installed KVPN from Kaspersky Premium directly and after a bit it connected to my email account. It is back to displaying countries for this device and connecting successfully (hurray) but I noticed my other devices are now experiencing the same issue I had with this one before I started this endeavor so now I'll have to do the same on 4 other devices ?
I Cannot Connect my Kaspersky VPN. When I Connect Kaspersky Showing errors