Lost purchased number can't cancel auto renewal

[debgram]

I purchased the internet security in 2019 but my computer crashed and I lost my purchased information. My credit card was also changed due to hacking so now I can't turn off auto renewal using credit card info or purchased info. How do I get around this? 

[Berny]

@debgram

Your license key is available in your My Kaspersky portal , please contact Kaspersky Technical Support : https://support.kaspersky.com/b2c/