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gmfrancisco99
Posted

My SO is Windows 10, KIS version is 21.3.10.391

I installed KIS to search for a virus in my desktop computer, and while it found there's a Trojan affecting the system, once I accepted to run the recommended action to delete it, it got stuck on it, and it's been more than 12 hours and it's still stuck on the task. I don't know how to proceed, if I should uninstall it and try another antivirus, but I would be glad if someone has any advise on how to proceed, or if it has happened to anyone else.

Captura de pantalla 2024-06-15 144606.png

Posted

Hello,

Welcome.

1. You are use older version but okay...

2. 12 hours is too much. Tell us about more details about detection (click on arrow down nearby Resolve)

3. It is in memory 

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