Hello Community,

I have an urgent issue. I installed Kaspersky on my mobile phone, and I need to know how to add this device to Kaspersky Security Center (KSC) and manage it.

Thank you in advance for your help

G'day @HelloWorld

To add and manage your mobile device with Kaspersky Security Center (KSC), you need to follow these steps. Ensure that the Kaspersky Endpoint Security for Mobile and Mobile Device Management (MDM) policies are correctly configured in your environment.

Step-by-Step Guide:

1. Prepare the Environment:

   • Ensure Kaspersky Security Center (KSC) is installed and accessible.
   • Verify that the Mobile Device Management (MDM) feature is enabled on your KSC server.

2. Install Kaspersky Endpoint Security for Mobile on Your Device:

   • Download and install Kaspersky Endpoint Security for Mobile from the Google Play Store (for Android) or the App Store (for iOS).
   • Open the application and select the "Work Mode" or "Enterprise Mode" option.

3. Configure Mobile Device Management (MDM):

   • In the KSC console:
     • Go to Policies & Profiles > Add New Policy > Mobile Device Management.
     • Define settings for Android or iOS based on your device type.

4. Add Mobile Device to KSC:

   • In the KSC Console:
     1. Navigate to Devices > Managed Devices > Tasks > Add Device.
     2. Select Mobile Device.
     3. Choose the appropriate platform (Android/iOS).
     4. Follow the wizard to send a device connection invitation via email or SMS.

5. Activate the License on the Mobile Device:

   • Use your Kaspersky license key to activate protection on the mobile device.
   • After activation, the mobile device will communicate with KSC for management.

6. Sync Device with KSC:

   • Open the app on your phone.
   • Enter the KSC server address or QR code provided in the setup email/SMS.
   • Authenticate the connection using your corporate credentials or activation code.

7. Verify Connection:

   • Once the mobile device is connected, it will appear under Devices > Managed Devices in KSC.
   • Ensure that the applied policies and profiles are active.

8. Apply Policies and Manage:

   • Use KSC to remotely:
     • Apply security policies.
     • Monitor mobile device status.
     • Manage application permissions or enforce MDM rules.

If you encounter issues during any of the steps, feel free to share more details, and I'll guide you further.