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Kaspersky Security Cloud keeps turning off and on for some reason.

This is the second time this month that I've noticed it's turned off and on during a full scan. It's been completely fine prior to this, but this month it's been acting up like hell. I ran full scans with Kaspersky SC, TDSSKiller and a second opinion scanner in both safe and normal modes, neither have found anything. What's going on? Do I have a rootkit or something?

Featured Replies

@BigHotStud  Please proceed with CHKDSK /f /r and reinstall on top Kaspersky SC ?

  • Author
28 minutes ago, Berny said:

@BigHotStud  Please proceed with CHKDSK /f /r and reinstall on top Kaspersky SC ?

I'll try that out if it happens again.

Could it be malware though or is it just a software issue/bug?

Or could be Your ISP...

  • Author
14 hours ago, harlan4096 said:

Or could be Your ISP...

ISP?

InterNet Server Provider ?

  • Author
10 minutes ago, harlan4096 said:

InterNet Server Provider ?

Yeah, I know what it is. I'm just not sure how my ISP would be turning off my antivirus.

Edited by BigHotStud
Typo

Sorry, I misunderstood Your 1st post, I thought Your KSN module was turning on/off (in this case it might be Your ISP)

 

In the case of protection turning on/off, follow @Berny suggestion to check the health of Your hardish, also You can try to do a Restore of Your settings of Your Kaspersky.

  • Author
1 hour ago, harlan4096 said:

Sorry, I misunderstood Your 1st post, I thought Your KSN module was turning on/off (in this case it might be Your ISP)

 

In the case of protection turning on/off, follow @Berny suggestion to check the health of Your hardish, also You can try to do a Restore of Your settings of Your Kaspersky.

Well, I'm pretty sure my ssd is fine. I checked not too long ago and no other file corruption seems to have happened (except some windows files being corrupted a few months back). I reinstalled Kaspersky and it's been working fine since.

I'm more concerned about possible malware being what's turning Kaspersky off and on. Could it be that?

Which exact version of KSCloud do you have?

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