Kaspersky Password Manager 10 problem

[MickyFair]

just run across a problem with KPM 10 just updated to latest version and now when i log in to vault it immediately opens and then closes down within about 3 seconds then have to reload and start again without actually managing to get into the program. tried reinstalling but still got the same problem anyone any ideas?

[Berny]

@MickyFair Welcome.

Please try a clean install ?

[MickyFair]

this is a clean install after a fresh install of win10 sorry should have made that clearer in the original post

 

 

[Berny]

@MickyFair Thank you for your feedback.

Can you please reproduce the issue and check your Windows event log.

[Patka]

I have the same problem, Password manager closes after a few seconds.

Sorry I didn't see your post, but I have posted my issue here:

Originally I thought my problem is that the Password manager signs out after each use when logging into website. But later I realized I can not even open the Password manager interface to change settings, because as you said, it closes after 3 seconds...

 

[Patka]

Update: I have solved the problem. I have changed the passwords for both Total Security and Password manager. Since I could not log into the Password Manager due to it closing down in a few seconds, I used the "Forgot my password" feature. I chose to have the old vault deleted and a new one was created. Password manager works now without any issue.